Ongoing work to build customer portal and management system
Budget: $15 – $25 USD
We are using vtigercrm for customer crm, joomla for website and mautic for marketing/tracking.
We want to develop our website to have guided questionnaires (ask potential customers questions to determine best solutions and get appropriate information from them, would need to have branching questions), customer self service portal (customers can log in to see progress, submit queries and receive responses (similar to helpdesk functionality), have questoinnaires to get specific details from customers and have links to vtigercrm information for customer).
We're open to different tools but not microsoft platform, linux based only. Work would be ongoing over several months to collaborate to build the systems. (Please indicate the tools/platforms you'd recommend for this solution)
We want to develop our website to have guided questionnaires (ask potential customers questions to determine best solutions and get appropriate information from them, would need to have branching questions), customer self service portal (customers can log in to see progress, submit queries and receive responses (similar to helpdesk functionality), have questoinnaires to get specific details from customers and have links to vtigercrm information for customer).
We're open to different tools but not microsoft platform, linux based only. Work would be ongoing over several months to collaborate to build the systems. (Please indicate the tools/platforms you'd recommend for this solution)