Library Website Customer Service Specialist
Budget: $15 – $25 USD
I'm seeking a customer service professional with a strong understanding of library services to manage live chat on our website. The role includes answering customer inquiries, managing online chat, and handling late fee disputes.
Key Responsibilities:
- Respond to customer inquiries via live chat
- Resolve late fee disputes in a fair and customer-friendly manner
Peak Hours:
- Primarily, I need support during the morning hours from 8 AM to 12 PM.
Ideal Skills:
- Excellent communication skills
- Experience in customer service
- Background knowledge of library services
- Conflict resolution skills
I look forward to your bids. Thank you.
Key Responsibilities:
- Respond to customer inquiries via live chat
- Resolve late fee disputes in a fair and customer-friendly manner
Peak Hours:
- Primarily, I need support during the morning hours from 8 AM to 12 PM.
Ideal Skills:
- Excellent communication skills
- Experience in customer service
- Background knowledge of library services
- Conflict resolution skills
I look forward to your bids. Thank you.