Library Webpage Customer Support Agent

I'm looking for a knowledgeable customer support agent with a strong background in library services, particularly in catalog management, to assist with my library webpage.

Key Responsibilities:
- Answering inquiries about available books and resources
- Assisting with website navigation
- Handling membership and account issues

Communication Channels:
- Email
- Live chat

Ideal Skills and Experience:
- Extensive knowledge in catalog management
- Familiarity with library services
- Excellent communication skills
- Customer service experience