Lead Developer required for customer support and troubleshooting tickets

I'm looking for a developer to assist with troubleshooting tickets from internal and external projects.

We are a management consultancy firm in Sydney that provides technical implementation and support services. We work with some of the world's leading brands in APAC, USCA and EMEA. As a part of our technical solutions, customers raise support tickets in our customer portal with issues they're facing with their website or applications.

Technical Skills:
- CMS: WordPress (theme and plugins), Drupal, Adobe Experience Manager
- App Development – PHP, Laravel, JavaScript, React, Java, jQuery, Python, C#
- Data and Integration– MSSQL, MySQL, PowerBI, REST
- Platforms – Azure, AWS, GCP, Linux, Windows

Personal Skills:
- Agile delivery methodologies and working in an Agile environment (Scrum / Kanban)
- Proven ability to apply analytical skills and conceptual thinking
- Ability to design, and implement complex and specialised solutions
- Ability to apply new frameworks and technology