Issabel 4.0 Configuration -- 3
Budget: $30 – $250 USD
There should be 5 agents and 1 trunk.
There should be a call centre add-on and there should be a queue system.
After the agents log in through the agent console, data search should be started within the created campaign, if there is no active agent, it should definitely not search.
The IVR system should be off and any music should not play in the background in the agent in the waiting customer.
Trunk, Outbound, PBX, SIP, Agent, Extensions settings need to be made.
All operations should work completely efficiently and flawlessly.
There should be a call centre add-on and there should be a queue system.
After the agents log in through the agent console, data search should be started within the created campaign, if there is no active agent, it should definitely not search.
The IVR system should be off and any music should not play in the background in the agent in the waiting customer.
Trunk, Outbound, PBX, SIP, Agent, Extensions settings need to be made.
All operations should work completely efficiently and flawlessly.