Immigration Portal Enhancement
Budget: ₹37,500 – ₹75,000 INR
Enhancement of Existing Website – Immigration Portal Development
1. Introduction
We need to enhance our existing website by developing a secure and user-friendly portal for immigration clients. This portal will allow users to log in, track their case status, upload documents, and receive automatic notifications. Internal agents should have the ability to review, update, and take necessary actions on case workflows.
2. Project Scope
The proposed enhancement will include the following features:
User Features (Immigration Clients):
Secure user registration and login functionality.
Dashboard to view case status updates.
Ability to upload and manage documents related to their case.
Automatic email and SMS notifications for case updates, document requests, and approvals.
Inquiry section to raise queries related to their immigration process.
Agent Features (Internal Team):
Secure login and role-based access control.
Dashboard displaying assigned cases with filtering and sorting options.
Ability to review uploaded documents and update case statuses.
Workflow management tools to track the case progress through different stages.
Internal notes and comments section for collaboration.
Option to assign/reassign cases to specific agents.
Administrative Features:
Admin panel for managing users, cases, and document uploads.
Customizable workflow stages based on case types.
Reporting and analytics for tracking case processing times and document submissions.
Configuration options for notification templates (email and SMS alerts).
System & Integration Requirements:
Integration with the existing website’s authentication system.
Secure document storage and retrieval functionality.
API support for integration with third-party services (if needed).
Compliance with data privacy and security standards.
3. Expected Deliverables
A detailed project plan, including milestones and timelines.
Functional and technical design documentation.
Development and testing of the portal.
User acceptance testing (UAT) and feedback incorporation.
Deployment and training for internal teams.
Ongoing maintenance and support for a defined period.
Ideal Candidate:
Proven experience with Node.js & Next.js
1. Introduction
We need to enhance our existing website by developing a secure and user-friendly portal for immigration clients. This portal will allow users to log in, track their case status, upload documents, and receive automatic notifications. Internal agents should have the ability to review, update, and take necessary actions on case workflows.
2. Project Scope
The proposed enhancement will include the following features:
User Features (Immigration Clients):
Secure user registration and login functionality.
Dashboard to view case status updates.
Ability to upload and manage documents related to their case.
Automatic email and SMS notifications for case updates, document requests, and approvals.
Inquiry section to raise queries related to their immigration process.
Agent Features (Internal Team):
Secure login and role-based access control.
Dashboard displaying assigned cases with filtering and sorting options.
Ability to review uploaded documents and update case statuses.
Workflow management tools to track the case progress through different stages.
Internal notes and comments section for collaboration.
Option to assign/reassign cases to specific agents.
Administrative Features:
Admin panel for managing users, cases, and document uploads.
Customizable workflow stages based on case types.
Reporting and analytics for tracking case processing times and document submissions.
Configuration options for notification templates (email and SMS alerts).
System & Integration Requirements:
Integration with the existing website’s authentication system.
Secure document storage and retrieval functionality.
API support for integration with third-party services (if needed).
Compliance with data privacy and security standards.
3. Expected Deliverables
A detailed project plan, including milestones and timelines.
Functional and technical design documentation.
Development and testing of the portal.
User acceptance testing (UAT) and feedback incorporation.
Deployment and training for internal teams.
Ongoing maintenance and support for a defined period.
Ideal Candidate:
Proven experience with Node.js & Next.js