Hotel Chatbot for Comprehensive Customer Interaction

I'm looking for a versatile hotel chatbot tailored to handle a myriad of tasks. This chatbot should assist with customer inquiries, facilitate room bookings, and collect service-specific feedback.

Key responsibilities:
- Answering customer inquiries
- Assisting with room bookings and connect with booking systems like Resly to check availability.
- Collecting service-specific feedback from customers about room service, front desk service, and housekeeping
- Notify staff or connect them with the customer if they require human assisstance.

Ideal skills and experience for the job:
- Proven experience in developing chatbots, specifically for the hospitality industry
- Proficiency in Natural Language Processing (NLP)
- Understanding of customer service dynamics in a hotel setting
- Ability to design user-friendly interfaces
- Ability to integrate with multiple systems

The goal is for guests to be able to check availability and pricing of the resort, have inquiries answered 24/7 and to enhance customer experience and gather valuable insights for service improvement. Please include relevant samples of your work in your proposal.