Home Appliance Shop Software Development

Job ID: 39259413

Budget: ₹1,500 – ₹12,500 INR

Software Requirements for Home Appliance Shop (Service & AMC Management)
1. User Roles & Access Control
Admin: Full control over the system, including users, inventory, and reports.

Technician: Access to assigned service requests and updates.

Customer: Can log complaints, check service status, and renew AMC.

2. Customer Management
Add/Edit/Delete customer details.

Store customer contact, address, and product details.

Customer service history tracking.

3. Product & Warranty Management
Store purchased products with serial numbers.

Track warranty and AMC expiry dates.

Notifications for warranty expiry & AMC renewals.

4. Service Request & Job Card Management
Customers can raise complaints via call or online form.

Assign service requests to technicians.

Track service status (Pending, In Progress, Completed).

Service completion reports.

5. AMC (Annual Maintenance Contract) Management
Manage different AMC plans (Standard, Premium, etc.).

Track AMC expiry dates and renewal reminders.

Generate AMC invoices and receipts.

6. Billing & Invoicing
Generate service bills & AMC invoices.

Accept online & offline payments.

GST-compliant invoices (if required).

7. SMS/Email Notifications
Service request confirmation.

Technician assigned notification.

Service completion & payment reminders.

AMC renewal reminders.

8. Reporting & Analytics
Service history reports.

Revenue & AMC renewal reports.

Technician performance reports.

9. Multi-Branch Support (Optional)
If managing multiple service centers.

10. Technology Stack (Affordable & Fast Development)
Backend: PHP (Laravel/CodeIgniter)

Frontend: Bootstrap/React

Database: MySQL

Hosting: Shared hosting (for low cost) or AWS Lightsail

Urgency & Pricing
Since you need it urgently and at a low cost, here are some options:

Ready-Made PHP Scripts
Related categories: PHP .NET C# Programming Software Architecture MySQL