GCC COD Seller CRM (SaaS-Ready, Multivendor, Shopify-Ready, Cloud Deployment)

Job ID: 40256663

Budget: $5,000 – $10,000 USD

we are building a specialized COD-focused Seller Operating System for the GCC market.

This system is designed for online sellers who:

Sell using Cash on Delivery (COD) and card payments

Run paid ads (TikTok, Meta, Snapchat, Google, X)

Need order management, inventory tracking, delivery tracking, and profit visibility

Operate in GCC countries

This will initially be used internally, but must be built with SaaS-ready architecture to allow future subscription-based expansion.

We are looking for a strong freelance developer (or small team) to build an MVP within 30 days.

Core Objective

Build a clean, scalable, SaaS-ready CRM system that manages:

Lead → Order → Confirmation → Delivery → COD → Profit → Reporting

Required Modules (MVP Scope)
Multi-Tenant Architecture (SaaS-Ready)

System must support:

Company
→ Vendors
→ Countries
→ Warehouses
→ Users
→ Orders

All tables must include company_id for future SaaS scalability.

We are NOT building billing now, but system must be subscription-ready.

Order Management (COD + Card)

Manual order creation

CSV import

Order source field:

Manual

CSV

Shopify (future-ready)

WooCommerce (future-ready)

Order status flow:

Pending Confirmation
→ Confirmed / Cancelled
→ Shipped
→ Delivered / Returned / Failed

Order must include:

Campaign tag

Cost breakdown

Profit calculation

Call Center Dashboard

Call center can manage:

Pending

Confirmed

Cancelled

Vendor can view confirmation status but cannot edit.

Vendor Dashboard

Vendor can see:

Pending orders

Confirmed

Cancelled

Shipped

Delivered

Returned

Profit per order

Payout balance

Export CSV reports

Vendor cannot modify order status or finance.

Inventory Module

SKU management

Stock quantity

Reserved quantity

Low stock alerts

Inventory movement log

Inventory must be optional (for sellers without warehouse).

Delivery Module (Internal + External)

Support:

Internal drivers

Assign orders

Update delivery

Record COD collection

External courier companies

Add courier

Upload tracking file

Upload delivery result CSV

COD reconciliation

Finance & Profit Engine

For each company:

COD collected

Pending COD

Vendor payout calculation

Company profit

Cost breakdown per order:

Product cost

Shipping

COD fee

Ads cost

Export financial reports.

Ads Tracking Module

Manual ad spend input (MVP)

Track:

Campaign name

Platform (TikTok / Meta / Snapchat / Google / X / Native)

Orders per campaign

Delivered orders

Cost per delivered order

ROI

Net profit per campaign

API integration will be Phase 2.

Integrations (Architecture Ready)

System must be built ready for:

Shopify API

WooCommerce API

Webhook handling

Even if full integration is not activated in MVP.

Notifications System

In-system notification bell for:

Order Confirmed

Cancelled

Shipped

Delivered

Returned

COD Settled

Future-ready for email / push notifications.

Languages & UI

English

Arabic (RTL)

Fully responsive

Clean and modern UI

Mobile-first friendly

⚙️ Technical Requirements

LAMP Stack (Linux, Apache, MySQL, PHP)

Proper database indexing

Role-based access control (granular permissions)

Secure authentication

Modular code structure

API-ready backend

No hardcoded business logic


Deployment (Mandatory)

Developer must:

Deploy on cloud (AWS / DigitalOcean / similar)

Configure domain

Install SSL

Secure database

Setup automated backups

Deliver deployment documentation

Provide production-ready setup

Prototype Requirement (Before Development)

Before coding begins, developer must deliver:

Wireframes or Clickable Figma prototype

Workflow diagram

Roles & permissions matrix

Development begins only after approval.

Timeline

Maximum 30 days
Milestone-based structure required.

Post-Launch Support

60 days FREE bug fixing after delivery

Maintenance agreement required after that

Weekly email progress updates

° Budget Expectation

Serious proposals only.

We expect realistic pricing for a SaaS-ready MVP (not a basic template).

Please include:

Technical architecture explanation

Timeline breakdown

Cost per milestone

Maintenance proposal

Goal

We are building a specialized COD-focused Seller Operating System for the GCC market.

This is not a simple CRUD panel.

We are looking for a strong developer who understands:

Multi-tenant architecture

E-commerce logic

COD business models

Scalable SaaS structure