Freshdesk and Solarwinds RMM integration

We need two of our internal major systems integrated.

We use Freshdesk for our ticketing system which has an API

We use Solarwinds RMM as our Remote Monitoring and Management tool.

We need to link these two systems so when an error is found in Solarwinds RMM (reported by API) a ticket is automatically logged in our Ticketing System. (Freshdesk)

We also need those tickets to be closed if the issue on Solarwinds RMM heals it’s self

API details can be found here

Solarwinds RMM
https://documentation.n-able.com/remote-management/userguide/Content/data_extraction_api.htm

Freshdesk Ticket System
https://developers.freshdesk.com/api/