Fix PHP Email Issue -- 3

I need help with a PHP contact form using PHPMailer and SafeMySQL. The form correctly submits data to the database, but emails are not being sent.

Priority: Fixing email sending

Requirements:
- Investigate and resolve why emails are not being sent.
- The email server is confirmed to be correctly configured.
- No error messages are received, but emails are not being received.

Ideal Skills and Experience:
- Strong experience with PHP, PHPMailer, and database interactions.
- Familiarity with email server configurations and troubleshooting.
- Ability to diagnose issues without explicit error messages.

Please provide a brief overview of your approach and relevant experience.