Experienced Developer Needed for Call Management and Reporting Platform Including management of phone numbers, call analytics, billing, and revenue tracking.
Budget: $750 – $1,500 USD
I am looking for an experienced developer or development team to create a comprehensive VoIP call management and reporting platform. The platform should allow for effective management of phone numbers, call analytics, billing, and revenue tracking. Below is a list of the features required:
Core Features:
Secure user authentication for customers, partners, and administrators.
A detailed dashboard displaying key metrics and real-time call information.
Number management system for handling DIDs, tracking statuses, and configuring call routing.
Rate setup and management, including rate cards for different regions and volume-based discounts.
Call minute calculations, billing, and invoicing support for prepaid and postpaid customers.
Real-time monitoring and historical reports for call center analytics.
Partner and commission management for shared revenue agreements.
Alerts and notifications, such as rate changes, low balance alerts, and usage alerts for IPRN numbers.
Role-based access control for managing user permissions.
Advanced reporting capabilities, including call summaries and profit analysis.
Integration with third-party CRM systems and external APIs.
Mobile-responsive design to ensure usability on different devices.
Requirements:
Strong knowledge of telecom software, VoIP technologies, and protocols such as SIP.
Experience with developing number management and call routing systems.
Proficiency in backend frameworks and database management, particularly for handling call data.
Experience with billing systems, including rate card and revenue calculations.
Familiarity with security best practices for user authentication and data protection.
If you have experience in building a similar platform and believe you can fulfill these requirements, please reach out with your portfolio and a brief description of relevant past projects.
Looking forward to working with someone who can bring my vision to life!
Core Features:
Secure user authentication for customers, partners, and administrators.
A detailed dashboard displaying key metrics and real-time call information.
Number management system for handling DIDs, tracking statuses, and configuring call routing.
Rate setup and management, including rate cards for different regions and volume-based discounts.
Call minute calculations, billing, and invoicing support for prepaid and postpaid customers.
Real-time monitoring and historical reports for call center analytics.
Partner and commission management for shared revenue agreements.
Alerts and notifications, such as rate changes, low balance alerts, and usage alerts for IPRN numbers.
Role-based access control for managing user permissions.
Advanced reporting capabilities, including call summaries and profit analysis.
Integration with third-party CRM systems and external APIs.
Mobile-responsive design to ensure usability on different devices.
Requirements:
Strong knowledge of telecom software, VoIP technologies, and protocols such as SIP.
Experience with developing number management and call routing systems.
Proficiency in backend frameworks and database management, particularly for handling call data.
Experience with billing systems, including rate card and revenue calculations.
Familiarity with security best practices for user authentication and data protection.
If you have experience in building a similar platform and believe you can fulfill these requirements, please reach out with your portfolio and a brief description of relevant past projects.
Looking forward to working with someone who can bring my vision to life!