Customizable Sales and Support CRM Development

I'm looking for a developer to create a tailored CRM system for my business. The CRM should primarily focus on sales tracking and customer support, with the ability to manage user roles and permissions.

Key Features:
- Sales Tracking:
- Lead management
- Opportunity tracking
- Sales forecasting
- Customer Support:
- Ticket management
- Comprehensive customer database
- User Management:
- Assignable roles and permissions

Ideal Skills and Experience:
- Strong background in CRM development
- Experience with user management systems
- Familiarity with sales tracking and customer support functionalities
- Ability to create customizable and scalable solutions

Please provide examples of similar projects you've completed.