Customer Support AI Chatbot with Dashboard

Key Details of the Chatbot Management System Requirement:
1. Real-Time Chat Functionality:
- A chat interface that supports real-time messaging using technologies like WebSockets or Socket.io.
- The chat system must be smooth and reliable, maintaining synchronization across multiple clients.
2. Admin Features:
- Admin controls, including the ability to manage conversations, moderate users, and apply role-based access control for different admin levels.
3. Typing Animation:
- Typing indicators with smooth transitions and animations.
4. Message Delivery and Read Receipts:
- Status indicators for sent, delivered, and read messages.
- Stable message delivery even during network issues or page refreshes.
5. OpenAI API Integration
6. Emojis, Media Sharing, and File Attachments:
- Support for sharing emojis, images, and other media, with preview capabilities.
7. Secure Messaging:
- End-to-end encryption for secure communication and data protection.
8. Responsive UI:
- A responsive design that works smoothly across both desktop and mobile devices.
9. Notifications:
- Push notifications for new messages, customizable for both users and admins.