Custom Web-based Software for Workspace Management

Job ID: 38942962

Budget: ₹75,000 – ₹150,000 INR

We are Champion's Library & Self Study Hall, a premium self-study and co-working space located in Varanasi, Uttar Pradesh, with two branches. Our business provides dedicated, comfortable, and productive spaces for students, exam aspirants, professionals, and freelancers. We offer flexible time slots, personalized seating, and numerous premium facilities to foster an environment conducive to success.

To streamline our operations and improve efficiency, we are looking to develop a custom web-based software solution that will integrate all aspects of our business, from subscription management to staff coordination. The software will have three primary panels: Subscriber, Staff, and Admin, each designed to meet the unique needs of our users.

Key Requirements:

Subscriber Panel:

User registration and login system with Subscriber and Admin login toggles.
View and manage subscription details, reserved seats, and shift information.
Online subscription renewal and payment processing.
Ability to request seat/shift changes, branch transfers, and locker registration.
Support ticket system for subscriber issues and inquiries.
Automated notifications via WhatsApp and SMS for payment reminders, subscription renewals, and updates.
Staff Panel:

Staff account creation and role-based access control (e.g., Frontend Managers, Supervisors).
Manage subscriber registrations, assign shifts, seat reservations, and lockers.
Fee management system with invoice generation and payment tracking.
Enquiry management and reporting system for potential subscribers.
Leave management and attendance tracking for staff members.
Integration with the Admin Panel for seamless communication and data management.
Admin Panel:

Full access to all subscriber, staff, and operational data.
Comprehensive fee management and payment tracking.
Seating arrangement management with a dynamic booking system.
Locker management with rental tracking.
Bulk messaging system to send notices or updates to subscribers via WhatsApp and SMS.
Reporting tools for monthly, quarterly, and annual revenue, expenses, profit-loss, and GST compliance.
Ability to pause or freeze subscriber accounts and bulk adjust subscriptions as needed.
Integration with ESSL Face Mars authentication system for secure entry management.
Additional Features:

Mobile-responsive, user-friendly, and intuitive interface.
Integration of WhatsApp and SMS notifications at key stages for subscribers and staff.
Automation of routine tasks, such as fee reminders, seat allocation, and report generation.
Secure and scalable infrastructure to manage growing subscriber bases.
Our Expectations: We are looking for an experienced web developer or development team who can create a robust, scalable, and secure system tailored to our specific business needs. The ideal candidate should have experience in developing custom management solutions, integrating third-party devices (such as ESSL Face Mars), and implementing payment gateways and messaging systems.

We require a solution that enhances operational efficiency, ensures seamless communication, and provides an exceptional user experience for both our subscribers and staff.