Custom Open-source CRM with Ticketing
Budget: $250 – $750 USD
I'm in need of an experienced individual or company who has previously developed a CRM system. The system I require should be open-source and should have a ticketing system integrated.
Key Features:
- Customer contact management: This is the core function of the CRM system. It should allow me to store and manage all customer details.
- Sales pipeline management: It should have the capability to track the progress of leads and opportunities, from initial contact through to closing the deal.
- Ticketing system: This is crucial for managing customer support. It should be able to create, track, and manage support tickets efficiently.
Your experience and knowledge of open-source CRM systems, particularly SuiteCRM, Odoo, and vTiger, will be highly beneficial. I'm looking for a system that is robust, user-friendly, and able to cater to the needs of a growing business.
Integrations:
- Email marketing: The CRM should be able to integrate with popular email marketing platforms for seamless communication.
- E-commerce platform: It should have the capability to integrate with an e-commerce platform for a holistic view of customer interactions.
- Social media platforms: Integration with social media platforms is essential for a comprehensive view of customer engagement.
Please provide samples of your previous work in this area, as I will need to evaluate the quality of your past projects before making a decision. Thank you.
Key Features:
- Customer contact management: This is the core function of the CRM system. It should allow me to store and manage all customer details.
- Sales pipeline management: It should have the capability to track the progress of leads and opportunities, from initial contact through to closing the deal.
- Ticketing system: This is crucial for managing customer support. It should be able to create, track, and manage support tickets efficiently.
Your experience and knowledge of open-source CRM systems, particularly SuiteCRM, Odoo, and vTiger, will be highly beneficial. I'm looking for a system that is robust, user-friendly, and able to cater to the needs of a growing business.
Integrations:
- Email marketing: The CRM should be able to integrate with popular email marketing platforms for seamless communication.
- E-commerce platform: It should have the capability to integrate with an e-commerce platform for a holistic view of customer interactions.
- Social media platforms: Integration with social media platforms is essential for a comprehensive view of customer engagement.
Please provide samples of your previous work in this area, as I will need to evaluate the quality of your past projects before making a decision. Thank you.