Custom CRM with Integrated Communication Features

Job ID: 37939255

Budget: $3,000 – $5,000 CAD

I am looking for experienced developers who can create a custom CRM software for my marketing company. The highest priority is its capacity to integrate email, SMS, and chatbot functionalities for effective communication.

* **Email Integration:**
The system should be capable of both sending and receiving emails. It’s essential for it to track email opens and clicks to analyze the performance of our email campaigns. Furthermore, it should allow scheduling of email campaigns in a user-friendly manner.

* **SMS Integration:**
The CRM must support sending and receiving text messages. Additionally, I need the system to offer automated SMS notifications and track the performance of our SMS campaigns.

* **Chatbot Integration:**
An integral part of the system is a chatbot that offers live chat support to our customers. It should be available 24/7, with automated responses to frequently asked questions. Moreover, this chatbot should enable lead generation and qualification to aid our marketing endeavors.

Ideal freelancers for this project should possess significant experience in CRM development, with a particular strength in integrating communication features. A strong understanding of marketing needs and design that improves user experience will be beneficial.