Custom CRM System Development for PR Agency -- 2

Job Title: CRM Developer / Systems Architect for PR Agency (Custom Build)
Location: Remote
Job Type: Contract or Project-Based (with potential for ongoing work)
About Us
We are a growing Public Relations agency seeking an experienced CRM Developer / Systems Architect to build a custom CRM platform designed specifically for PR operations. This system will centralize sales, media relations, vendors, clients, employees, and affiliates into one secure, scalable solution.
Project Overview
We are looking for a developer who can design, build, and implement a custom CRM (or customize an existing framework) that supports complex PR workflows, multiple user roles, and secure portals for both internal and external users.
Core Features & Responsibilities
Sales & Business Development
Lead and contact management
Sales pipeline and deal tracking
Tasks, notes, reminders, and follow-ups
Sales reporting and performance dashboards
Media Management
Media contacts database (journalists, outlets, influencers)
Media list creation and tagging
Pitch tracking (sent, opened, responded, published)
Campaign and coverage tracking
Vendor Management
Vendor profiles and contact management
Contract and document storage
Cost tracking and vendor notes
Communication history
Portal Requirements
Client Portal
Secure client login
Campaign visibility and progress tracking
File sharing (press releases, reports, media assets)
Performance summaries and deliverables
Controlled permissions by client and project
Media Portal
Press materials and media kit access
Downloadable assets (images, releases, videos)
Optional access control for approved media contacts
Download or engagement tracking (preferred)
Employee Portal (Internal)
Role-based access (PR managers, account executives, admin, sales)
Task and assignment tracking
Client and campaign visibility based on role
Internal notes, files, and collaboration tools
Time tracking or productivity tools (optional)
Affiliate Portal
Secure affiliate login
Lead referral tracking
Commission tracking and reporting
Document and marketing asset access
Performance dashboard and payout history
Storage & Asset Management
Centralized storage for:
Documents
Images and videos
Media kits
Contracts
Organized folder structure
Permission-based access controls
Technical Requirements
Secure authentication and role-based permissions
Scalable and maintainable architecture
Clean, intuitive UI/UX
Ability to integrate with email, calendars, analytics, and third-party tools
Clear documentation and system handoff
Ideal Candidate Qualifications
Proven experience building custom CRMs or complex web platforms
Strong backend and frontend development skills
Experience with databases, user portals, and permissions
Familiarity with PR, marketing, or agency environments is a strong plus
Ability to translate business needs into technical solutions
Strong communication and project management skills
Bonus Skills
Experience customizing platforms like Salesforce, HubSpot, Zoho, or open-source CRMs
API integrations
Cloud hosting and security best practices
Long-term support and maintenance availability
How to Apply
Please include:
Examples of CRM or similar platforms you’ve built
Your recommended tech stack
Estimated timeline and pricing structure
Availability for ongoing support or future enhancements