Custom CRM Database Development

We are looking for an experienced database developer to create a custom CRM system tailored for our customer support needs. The system will serve as a centralized platform for managing client information, logging and tracking customer complaints, scheduling maintenance appointments, and more.

Project Requirements:

Customer Profile Management

Create detailed customer profiles with personal details, contact information, and service history.
Complaint Ticketing System

Develop a structured complaint ticketing system that allows us to log, categorize, and prioritize customer complaints.
Track each complaint through its lifecycle, from logging to resolution, with real-time status updates.
Scheduling & Maintenance Management

Implement a scheduling feature to set and manage maintenance appointments related to customer complaints or service requests.
Include reminders and notifications for upcoming maintenance and follow-ups.
User-Friendly Interface

Design a professional, intuitive user interface for ease of use by our support team.
Ensure the UI provides a clean layout with quick access to key features.
Skills Required:

Database design and development (SQL, MySQL, or similar)
UI/UX design experience
Familiarity with CRM and ticketing systems
Strong attention to detail and ability to meet deadlines
Please include examples of similar projects you’ve completed, your proposed timeline, and your estimated cost for this project.


Deadline: [3days]

Looking forward to your proposals!