Critical Error on WordPress Site
Budget: $30 – $250 USD
I'm facing a critical error on my WordPress site. The issue arises when both vendors and customers attempt to create their accounts. This error is severely impacting our operations and needs urgent attention. The user is added on the backend and can login without any issue. The debug log has over 6,000 lines generated by the account creation action.
Key Details:
- The site uses a paid theme (Ticketbox by DawnThemes) with custom payment code (to instruct Stripe Connect how to process fees), Dokan, Eventin, and Woocommerce.
- No recent updates or changes have been made to the WordPress site, which indicates the potential for an underlying issue with the custom code or theme.
Ideal skills for this job include:
- Proficient in WordPress troubleshooting and debugging.
- Experience with custom themes and plugins, particularly with paid themes.
- Strong understanding of PHP, as the custom payment code is likely written in this language.
- Ability to work under pressure and deliver timely solutions.
Key Details:
- The site uses a paid theme (Ticketbox by DawnThemes) with custom payment code (to instruct Stripe Connect how to process fees), Dokan, Eventin, and Woocommerce.
- No recent updates or changes have been made to the WordPress site, which indicates the potential for an underlying issue with the custom code or theme.
Ideal skills for this job include:
- Proficient in WordPress troubleshooting and debugging.
- Experience with custom themes and plugins, particularly with paid themes.
- Strong understanding of PHP, as the custom payment code is likely written in this language.
- Ability to work under pressure and deliver timely solutions.