Create a Zendesk application
Budget: $250 – $750 USD
Need an app for Zendesk that will allow us to have all side messages come from a different domain than emails on the main ticket.
We have been able to do this by switching the “from” email back and forth manually using the app below but need to be able to automate this to ensure the right email is utilized 100% of the time.
https://www.zendesk.com/marketplace/apps/support/258378/reply-from/
Example of what we are trying to achieve without any manual changes is below:
All ticket communications come from help @supportdesk.com
All side messages come from: legal @lawfirm.com
We have been able to do this by switching the “from” email back and forth manually using the app below but need to be able to automate this to ensure the right email is utilized 100% of the time.
https://www.zendesk.com/marketplace/apps/support/258378/reply-from/
Example of what we are trying to achieve without any manual changes is below:
All ticket communications come from help @supportdesk.com
All side messages come from: legal @lawfirm.com