Chatbot whatsapp
Budget: $250 – $750 USD
Chatbot whatsapp with instagram added.
Must have
1 at least 10 users
2 conversation switch
3 automaticaly message sender
4 - time set
5 zone time set
6 reports ( atendent time replay, attendents replay monthly report, customer feedback from 0 -10, attendents message pickup report,
7- create department to set users
8 - unlimited users
9 - robot auto replay with sets bellow
- welcome message, provide name, company and tax number
- option choice, from 1 - 20 or more departments
- we did not understand your choice, please choose againg....
- after customer pickup a number, "" wait a moment you will be attending soon
- if no customer pickup, message says " sorry , no one is available now, please leave a message and we will get back to you soon.
10 - when conversation is done attendent close conversation and message to evaluate attendent shows "" please give the attendent a note 0 - 10." also this message should shown 5 minutes after conversation done if attendent dont close conversation
- Thanks your evalution is very importante for us. have a great day
11 - must have hability to send pictures or videos
12 Emotionally Intelligent: It should understand customer sentiment and emotion and be able to respond accordingly
13 Understanding Context
14 integration with all other chats, faccebook, instagram, telegram......
15 group message sending
16 hability to record new customer, once customer write name, tax number and company, bot must record it and save the contact
17 Extensible integrations
Integrate the chatbot with google to get analisys and reports
18 - when customer requires to chat with specific attendent but no ansewr customer must be switched to other attendent. a message should shown: it seems this attendent is off line, waiting i am transfering you to other attendent.
19 - adding emojis and stickers ready
Must have
1 at least 10 users
2 conversation switch
3 automaticaly message sender
4 - time set
5 zone time set
6 reports ( atendent time replay, attendents replay monthly report, customer feedback from 0 -10, attendents message pickup report,
7- create department to set users
8 - unlimited users
9 - robot auto replay with sets bellow
- welcome message, provide name, company and tax number
- option choice, from 1 - 20 or more departments
- we did not understand your choice, please choose againg....
- after customer pickup a number, "" wait a moment you will be attending soon
- if no customer pickup, message says " sorry , no one is available now, please leave a message and we will get back to you soon.
10 - when conversation is done attendent close conversation and message to evaluate attendent shows "" please give the attendent a note 0 - 10." also this message should shown 5 minutes after conversation done if attendent dont close conversation
- Thanks your evalution is very importante for us. have a great day
11 - must have hability to send pictures or videos
12 Emotionally Intelligent: It should understand customer sentiment and emotion and be able to respond accordingly
13 Understanding Context
14 integration with all other chats, faccebook, instagram, telegram......
15 group message sending
16 hability to record new customer, once customer write name, tax number and company, bot must record it and save the contact
17 Extensible integrations
Integrate the chatbot with google to get analisys and reports
18 - when customer requires to chat with specific attendent but no ansewr customer must be switched to other attendent. a message should shown: it seems this attendent is off line, waiting i am transfering you to other attendent.
19 - adding emojis and stickers ready