CRM System for Telecalling (Mobile App & Admin Panel)
Budget: ₹37,500 – ₹75,000 INR
We are seeking a developer to build a customized CRM system for telecalling operations. The project involves both a mobile app (for telecallers) and a web-based admin panel for management.
Mobile App Features:
User Management: Registration and login functionality
Automated Calling: Users will receive assigned lead data and make automated calls
Call Status Updates: After each call, users can update lead status
Call History: Date-wise records and call summaries
Pending Leads: Easy access to pending calls and lead management
Messaging: SMS and in-app messaging to connect with leads (integration-ready)
Lead Import: Auto-fetch lead data from integrated sources
Admin Panel Features:
Company Management: Create and manage multiple companies
User Roles: Company admins can create telecallers and manage their data
Lead Assignment: Assign leads to telecallers and track live calling activities
Real-Time Analytics: Track telecallers’ performance and view detailed statistics
Campaign Management: Launch multi-channel campaigns (email, SMS, etc.)
Live Monitoring: Access call recordings and track campaign performance
Super Admin Features:
System Oversight: Manage all companies and users across the platform
API Integration: Enable integrations with external messaging and communication platforms
Payment Management: Set up payment collection for companies using the system
Plan Creation: Create different service plans for company admins
Centralized Campaigns: Launch campaigns across multiple companies
We are looking for a freelancer with experience in CRM development, telecalling applications, and third-party API integrations. Please include previous relevant experience, timelines, and a cost estimate in your proposal.
Mobile App Features:
User Management: Registration and login functionality
Automated Calling: Users will receive assigned lead data and make automated calls
Call Status Updates: After each call, users can update lead status
Call History: Date-wise records and call summaries
Pending Leads: Easy access to pending calls and lead management
Messaging: SMS and in-app messaging to connect with leads (integration-ready)
Lead Import: Auto-fetch lead data from integrated sources
Admin Panel Features:
Company Management: Create and manage multiple companies
User Roles: Company admins can create telecallers and manage their data
Lead Assignment: Assign leads to telecallers and track live calling activities
Real-Time Analytics: Track telecallers’ performance and view detailed statistics
Campaign Management: Launch multi-channel campaigns (email, SMS, etc.)
Live Monitoring: Access call recordings and track campaign performance
Super Admin Features:
System Oversight: Manage all companies and users across the platform
API Integration: Enable integrations with external messaging and communication platforms
Payment Management: Set up payment collection for companies using the system
Plan Creation: Create different service plans for company admins
Centralized Campaigns: Launch campaigns across multiple companies
We are looking for a freelancer with experience in CRM development, telecalling applications, and third-party API integrations. Please include previous relevant experience, timelines, and a cost estimate in your proposal.