Build API Driven Website
Budget: $250 – $750 AUD
1. Configure connectivity to API. Instructions to connect are available on the internet
- Connectivity includes :
a. initial permission request,
b. getting access token,
c. refresh token to constantly update the access token
- Website should display drop down list of all agents using RESTful API methods after access is granted;
- Website should allow a Start/End date and time to be selected as well for the data which is returned
a. Retrieve all agents from Teams (/Teams)
GET GET/organization/{orgid}/team (looking for 'name' value which is Team Name)
then when selected,
GET GET/organization/{orgid}/team/{id}
gather all userIds from the selected team name/id
display the Agent statistics based on the selected start/end interval;
GET GET/v1/agents/statistics
Second page for Queue statistics as well, based on the above (start/end date and time, select the queue required
GET GET/v1/queues/statistics
- Connectivity includes :
a. initial permission request,
b. getting access token,
c. refresh token to constantly update the access token
- Website should display drop down list of all agents using RESTful API methods after access is granted;
- Website should allow a Start/End date and time to be selected as well for the data which is returned
a. Retrieve all agents from Teams (/Teams)
GET GET/organization/{orgid}/team (looking for 'name' value which is Team Name)
then when selected,
GET GET/organization/{orgid}/team/{id}
gather all userIds from the selected team name/id
display the Agent statistics based on the selected start/end interval;
GET GET/v1/agents/statistics
Second page for Queue statistics as well, based on the above (start/end date and time, select the queue required
GET GET/v1/queues/statistics