AI-Based Cloud Contact Center -- 2
Budget: $30 – $250 USD
I'm looking to set up a state-of-the-art, AI based contact center that will help me improve my customer service. I need a system that incorporates cutting-edge AI capabilities, including Natural Language Processing (NLP), Speech Recognition, and Sentiment Analysis, i will do all the LOGIC and learning by myself. You can just enable it all and make the working environment
Ideal Skills and Experience:
- Using google cloud free-trial only. so its easier and faster.
- Proven experience in setting up AI-based contact centers(including integration with WA/TELE/VoIP/SIP Trunk or 4G IP gateway)
- Comprehensive understanding of NLP, Speech Recognition and Sentiment Analysis(just to enable it)
- Proficiency in dialogflow cx(no library or logic needed, i will do it all by myself)
- Experience with telephony integration, particularly in Cloud-based services
- Ability to set up a fullstack platform from scratch(USE GOOGLE CLOUD FREE TRIAL PLEASE)
- Familiarity with free CRM options to manage the platform, or custom. whatever is easier and cheaper
i wanted a working model, the thing is its gotta be done fast, so thats y i am ok with free stuff there is, or paid 3rd party integration is also ok
This project will involve taking the system from concept to a live, functional platform, so please make sure to include your relevant past experiences in your bid.
Ideal Skills and Experience:
- Using google cloud free-trial only. so its easier and faster.
- Proven experience in setting up AI-based contact centers(including integration with WA/TELE/VoIP/SIP Trunk or 4G IP gateway)
- Comprehensive understanding of NLP, Speech Recognition and Sentiment Analysis(just to enable it)
- Proficiency in dialogflow cx(no library or logic needed, i will do it all by myself)
- Experience with telephony integration, particularly in Cloud-based services
- Ability to set up a fullstack platform from scratch(USE GOOGLE CLOUD FREE TRIAL PLEASE)
- Familiarity with free CRM options to manage the platform, or custom. whatever is easier and cheaper
i wanted a working model, the thing is its gotta be done fast, so thats y i am ok with free stuff there is, or paid 3rd party integration is also ok
This project will involve taking the system from concept to a live, functional platform, so please make sure to include your relevant past experiences in your bid.
Related categories:
PHP
Business, Accounting, Human Resources & Legal
Android
JavaFX
Software Architecture