Advanced LiveChat for Support Agents
Budget: $30 – $250 USD
We're seeking an expert web developer who can create a State-of-the-art, multi-agent live chat system for support agents. The key functionalities required are:
* Automatic bot responses: to handle FAQs and basic inquiries, reducing the workload for agents and improving response times.
* Agent-to-agent chat: to enable internal communication, promoting collaboration and a collective problem-solving approach.
Besides these, system integrations play a major role in this project. Ideally, the perfect live chat system would be seamlessly integrated with:
* CRM: to ensure effective lead management and customer relations.
* Social Media: to provide support via various platforms, harnessing the power of social media for better customer service.
Proven experience in designing sophisticated live chat systems is essential for this project. Strong skills in bot programming and system integration are a must. An understanding of support operations would be advantageous. Your contribution will greatly enhance the efficiency of our support team. This project requires a professional who can deliver promptly while maintaining quality in every detail.
can intergration with our whatsapp api
example
https://app.axis.africa/i
https://des.whats-share.com/login
* Automatic bot responses: to handle FAQs and basic inquiries, reducing the workload for agents and improving response times.
* Agent-to-agent chat: to enable internal communication, promoting collaboration and a collective problem-solving approach.
Besides these, system integrations play a major role in this project. Ideally, the perfect live chat system would be seamlessly integrated with:
* CRM: to ensure effective lead management and customer relations.
* Social Media: to provide support via various platforms, harnessing the power of social media for better customer service.
Proven experience in designing sophisticated live chat systems is essential for this project. Strong skills in bot programming and system integration are a must. An understanding of support operations would be advantageous. Your contribution will greatly enhance the efficiency of our support team. This project requires a professional who can deliver promptly while maintaining quality in every detail.
can intergration with our whatsapp api
example
https://app.axis.africa/i
https://des.whats-share.com/login