Virtual Receptionist for General Inquiries

I am in need of a virtual receptionist who can primarily answer calls, with a focus on handling general information inquiries. Additionally, the receptionist will be responsible for troubleshooting issues during customer support calls.

Ideal Candidates Should Have:
- Exceptional communication skills
- Experience in customer service
- Problem-solving skills for troubleshooting calls
- Ability to manage high call volume
- Proficiency in call management technology