Medical Practice Virtual Receptionist Needed

Job ID: 37606631

Budget: $2 – $8 AUD

We need a virtual receptionist who can proficiently handle a range of administrative tasks for our medical practice. Specifically, we require a professional who can effectively perform the following:

- Scheduling appointments: You should be able to manage an orderly and efficient schedule for the medical staff.
- Phone calls: You will be the first point of contact for our patients. Your responsibilities will include answering calls, taking messages, and scheduling appointments over the phone.
- Managing patient records: You'll need to handle patient records meticulously, ensuring information is properly recorded and readily accessible when needed.
- Basic admin tasks and account keeping: General administrative tasks that look after the smooth running of our office are another part of this job role, including checking account payments.

In terms of software, it is essential for you to be proficient with Electronic Medical Records (EMR) software, appointment scheduling software, and phone call management software. We will provide training on how to use our software.

Previous experience as a virtual receptionist or related role and familiarity with medical terminology will be favored. Outstanding phone etiquette, excellent organizational skills, and meticulous attention to detail are absolute must-haves for this position.

We need someone for weekends (Saturday and Sunday) from 10am to 7pm Australian Eastern Standard Time every week.
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