Dental Clinic Communication Specialist
Budget: $3 – $10 NZD
I am looking for a dedicated professional to manage communications for my dental clinic.
Key Responsibilities:
- Send follow-up emails to patients after their appointments
- Work through emails and answering general dental advice (which will be trained)
- Receive & make phone calls to provide general dental information, book appointments etc
- Manage rebooking of appointments through online, email, and phone
Phone call days subject to change. Currently Tuesday, Wednesday, Thursday and Saturday. But Monday also option/ can swap from Saturday
Ideal Skills and Experience:
- Excellent communication skills
- Experience in customer service or healthcare field preferred
- Proficient in managing online and offline communication
- Ability to handle rebooking in a patient-friendly manner
Key Responsibilities:
- Send follow-up emails to patients after their appointments
- Work through emails and answering general dental advice (which will be trained)
- Receive & make phone calls to provide general dental information, book appointments etc
- Manage rebooking of appointments through online, email, and phone
Phone call days subject to change. Currently Tuesday, Wednesday, Thursday and Saturday. But Monday also option/ can swap from Saturday
Ideal Skills and Experience:
- Excellent communication skills
- Experience in customer service or healthcare field preferred
- Proficient in managing online and offline communication
- Ability to handle rebooking in a patient-friendly manner