Google Play Billing Verification Guidance
Budget: ₹1,500 – ₹12,500 INR
Overview
I am planning to launch a global subscription Android app monetised via Google Play billing. The app is not yet published; I am in pre-launch. My merchant payments profile is in BillDesk verification under India's RBI PA-CB regulations. The verification video call was marked unsuccessful, and both payment accounts (Cross border and India only) show "Issue with account." Until this clears, the account cannot sell or pay out, so I cannot meaningfully launch a paid app.
I need a paid advisor with real, hands-on experience of Google Play merchant verification in India under the 2026 PA-CB / BillDesk process to guide me through to a successful verification.
Deliverable and payment
Milestone-based. Payment is released on successful verification of the merchant/payment profile, meaning the "Issue with account" flags are cleared and the account is able to sell and receive payouts. This is an outcome-based engagement focused on getting the BillDesk verification passed, with a few rounds of back-and-forth through the reschedule and any follow-up steps. I will handle app publishing myself once payments are unblocked; that is a separate step and not part of this milestone.
Key facts-
The correct merchant attended the call in person with all documents, all matching the profile's legal name (PAN, sole-proprietorship registration, bank proof). BillDesk gave no specific reason for the failure.
It is a sole-proprietorship merchant profile. The account operator and the proprietor are different people.
Cross-border payouts matter most, since most subscribers are outside India.
What I need
Likely reasons a PA-CB video call fails despite complete, name-matched documents, and how to avoid a repeat.
How to get the specific failure reason and a reschedule from BillDesk, and how to escalate via Google Play support to the payments team.
A sanity check on my structure (individual developer, sole-prop merchant, cross-border) for a global subscription app.
Support through the reschedule and follow-up until verification passes.
Please read before bidding
Advisory only. I will NOT share credentials, and I will personally attend the KYC call and do all account actions myself. Do not bid if your offer involves account access or anyone standing in for the verification. That is an automatic disqualification.
Answer in your proposal-
Have you handled a failed BillDesk PA-CB video verification through to a successful pass? What were the actual reasons and fixes?
Have you worked with a sole-prop profile where operator and proprietor differ?
How many Indian Play Console payment onboardings have you done since the PA-CB rollout?
Scope and payment: Single milestone released on successful merchant verification. Screen-share of my own screen only, no account access. Please quote your milestone fee.
I am planning to launch a global subscription Android app monetised via Google Play billing. The app is not yet published; I am in pre-launch. My merchant payments profile is in BillDesk verification under India's RBI PA-CB regulations. The verification video call was marked unsuccessful, and both payment accounts (Cross border and India only) show "Issue with account." Until this clears, the account cannot sell or pay out, so I cannot meaningfully launch a paid app.
I need a paid advisor with real, hands-on experience of Google Play merchant verification in India under the 2026 PA-CB / BillDesk process to guide me through to a successful verification.
Deliverable and payment
Milestone-based. Payment is released on successful verification of the merchant/payment profile, meaning the "Issue with account" flags are cleared and the account is able to sell and receive payouts. This is an outcome-based engagement focused on getting the BillDesk verification passed, with a few rounds of back-and-forth through the reschedule and any follow-up steps. I will handle app publishing myself once payments are unblocked; that is a separate step and not part of this milestone.
Key facts-
The correct merchant attended the call in person with all documents, all matching the profile's legal name (PAN, sole-proprietorship registration, bank proof). BillDesk gave no specific reason for the failure.
It is a sole-proprietorship merchant profile. The account operator and the proprietor are different people.
Cross-border payouts matter most, since most subscribers are outside India.
What I need
Likely reasons a PA-CB video call fails despite complete, name-matched documents, and how to avoid a repeat.
How to get the specific failure reason and a reschedule from BillDesk, and how to escalate via Google Play support to the payments team.
A sanity check on my structure (individual developer, sole-prop merchant, cross-border) for a global subscription app.
Support through the reschedule and follow-up until verification passes.
Please read before bidding
Advisory only. I will NOT share credentials, and I will personally attend the KYC call and do all account actions myself. Do not bid if your offer involves account access or anyone standing in for the verification. That is an automatic disqualification.
Answer in your proposal-
Have you handled a failed BillDesk PA-CB video verification through to a successful pass? What were the actual reasons and fixes?
Have you worked with a sole-prop profile where operator and proprietor differ?
How many Indian Play Console payment onboardings have you done since the PA-CB rollout?
Scope and payment: Single milestone released on successful merchant verification. Screen-share of my own screen only, no account access. Please quote your milestone fee.