WooCommerce Auto Parts Store Build
Budget: $250 – $750 AUD
# WooCommerce Spare Parts Marketplace – Complete Project Specification
## 1. Introduction
This document defines the **complete functional and technical scope** for developing an **online spare parts marketplace** using **WooCommerce**. The platform will serve **both B2B and B2C customers**, operate under a **hybrid fulfilment model** (local warehouse, Australian dropship suppliers, and China-based dropship suppliers), and support **vehicle-based part identification**, including **optional Redbook API integration** using vehicle registration number or VIN.
---
## 2. Business Model Overview
### Sales Channels
* B2C (Retail customers)
* B2B (Workshops, fleet operators, resellers)
### Fulfilment Sources
1. Local warehouse (Brisbane, Australia)
2. Australian dropship suppliers
3. China-based dropship suppliers
### Key Objectives
* Accurate part compatibility
* Reduced returns
* Transparent delivery timelines
* Tiered pricing and account control
* End-to-end order lifecycle management
---
## 3. User Roles & Access Control
### User Roles
* Guest Customer
* Registered Retail Customer
* B2B Trade Customer
* B2B Corporate Customer
* Warehouse Staff
* Customer Support Staff
* Administrator
### Role-Based Permissions
* Pricing visibility
* Payment method access
* Order approval requirements
* Credit limits
* Backend access control
---
## 4. Product & Catalog Management
### Product Types
* Simple products
* Variable products
* Bundled / Kit products
* Service products (optional)
### Product Taxonomy
* Vehicle Make
* Vehicle Model
* Year range
* Engine type
* Variant / Trim
* Fuel type
* Transmission
* Part category
* OEM / Aftermarket
* Quality grade
### Product Metadata
* OEM part number
* Aftermarket equivalent numbers
* Superseded part references
* Compatible vehicle list
* Warranty period
* Country of origin
* Compliance notes (ADR / AU standards)
---
## 5. Vehicle-Based Part Identification
### Global Rego / VIN Quick Search
* Prominent Rego / VIN search bar in header (available on all pages)
* Instant vehicle detection using Registration Number or VIN
* Auto-apply detected vehicle across site navigation and search
### Standard Vehicle Selector
* Make → Model → Year → Engine → Variant
* Manual selection fallback if Rego/VIN is unavailable
### Redbook API Integration (Optional Search Method)
* Vehicle identification via:
* Registration number (Australia)
* VIN
* Auto-population of vehicle details
* Display only compatible parts
* Compatibility confidence indicators:
* Exact match
* Likely compatible (manual verification recommended)
* Not compatible (hidden by default)
### My Garage (Saved Vehicles)
* Save multiple vehicles per user account
* Quick switch between saved vehicles
* Default vehicle auto-selected on login
### Fitment Confirmation
* Visual fitment badge on product cards (Verified / Likely / Check Fitment)
* Mandatory confirmation checkbox before checkout
* Fitment summary stored against order
---
## 6. Search, Filtering & UX
* Keyword search (part number, OEM number, description)
* Vehicle-aware search results
* Advanced faceted filters:
* Brand
* OEM vs Aftermarket
* Price range
* Warranty
* Availability (Local / AU / China)
* Recently viewed parts
* Saved vehicles (logged-in users)
* Mega menu with deep part categories and vehicle makes
---
## 7. Inventory & Fulfilment Management
### Inventory Sources
* Brisbane warehouse (real stock)
* AU dropship suppliers (virtual stock)
* China dropship suppliers (virtual stock)
### Inventory Logic
* Multi-location stock handling
* Stock priority rules (Local → AU → China)
* Lead time management per source
* Backorder handling with ETA
* Split shipment support
---
## 7A. Dropshipping Operating Model (Mandatory)
This project must fully support a **white-label dropshipping model** for both Australian and China-based suppliers. Dropshipping is a **core operating requirement**, not an add-on.
### Supplier Abstraction Rules
* End customers must **never see supplier identities**
* All customer-facing communication must use **store branding only**
* Packing slips, invoices, and emails must not expose supplier details
* China suppliers must appear as “International Fulfilment Partner” only
### Supplier Configuration
* Ability to configure multiple suppliers per product
* Supplier attributes per SKU:
* Cost price (AUD / CNY)
* Fulfilment location (Warehouse / AU / China)
* Dispatch SLA
* Return eligibility
* Warranty handling rules
### Order Routing Logic
* Automatic supplier selection based on:
* Stock availability
* Fulfilment priority
* Customer location
* Automatic purchase order generation per supplier
* Support for one order → multiple supplier POs
### Partial Fulfilment Handling
* Single customer order may be fulfilled from multiple sources
* Partial shipment tracking per fulfilment source
* Consolidated customer invoice
* Automated partial shipment notifications
### Payment & Risk Controls
* Ability to restrict payment methods for China-fulfilled items
* Manual review for high-value or high-risk dropship orders
* Cancellation rules based on supplier dispatch status
### China Dropshipping Constraints
* Extended dispatch and delivery timelines
* Import GST and landed cost handling
* Restricted return windows
* Clear customer communication for international fulfilment
### Supplier Cost & Margin Tracking
* Separation of:
* Supplier cost
* Freight cost
* Import cost
* Retail price
* Margin reporting by supplier and fulfilment source
---
## 8. Pricing, Tax & Compliance
### Pricing Models
* B2C pricing (GST inclusive)
* B2B pricing (GST exclusive)
* Tiered wholesale pricing
* Volume-based discounts
### Tax Handling
* Australian GST compliance
* Import GST logic for China shipments
* ABN capture & validation
* Tax invoice generation
---
## 9. B2B-Specific Features
* Account registration & approval workflow
* Custom price lists per customer
* Minimum order quantities
* Credit limits
* Net payment terms (7/14/30 days)
* Bulk order upload (CSV)
---
## 10. Shipping & Logistics
* Courier integrations (Australia)
* Weight & dimension-based shipping rules
* Supplier-based shipping logic
* Dynamic delivery ETA by postcode
* Clear delivery speed labels (Same Day / Next Day / Import)
* Click & Collect (Brisbane warehouse)
* Pickup readiness ETA
* Tracking number assignment per shipment
* Split-shipment customer notifications
---
## 11. Payments
### Payment Methods
* Credit/Debit Cards (Stripe)
* PayPal
* Bank Transfer
* BNPL (optional)
### Payment Rules
* Method restrictions based on fulfilment source
* Manual approval for large B2B orders
* Partial payments / deposits (optional)
---
## 12. Order Lifecycle & Automation
### Order Status Flow
* Pending
* Processing
* Supplier Ordered
* Dispatched
* Delivered
* Completed
### Automation
* Supplier notifications
* Purchase order generation
* Status-based email/SMS updates
* Delay alerts
---
## 13. Returns, Warranty & Claims
### Returns Management
* Online RMA (Return Merchandise Authorisation) portal
* Fitment-based return eligibility validation
* Supplier-specific return routing
* Restocking fee handling
* Return status tracking in customer account
### Warranty Claims
* Warranty badge display on product and category pages
* Online warranty claim submission
* Proof of fitment & installation upload
* Warranty claim workflow tracking
---
## 14. Customer Communication
* Order confirmation with fitment summary
* Shipping & delay notifications
* Warranty & return updates
* Account-based messaging
---
## 15. Content, SEO & Trust
* Fitment guides & help articles
* Installation guides & videos
* Part-number SEO optimisation
* Vehicle-based landing pages
* Structured data (schema.org)
* Verified buyer reviews & ratings
* Product Q&A section
* Trust badges (Warranty, Genuine, Certified Supplier)
* Brand & supplier logo display
---
## 16. Reporting & Analytics
* Sales by vehicle
* Sales by supplier
* Margin analysis
* Inventory ageing
* Return rate reporting
---
## 17. Security & Compliance
* HTTPS & secure hosting
* API key protection
* Role-based backend access
* Audit logs
* Privacy compliance (Australia)
---
## 18. Performance & Scalability
* Object caching
* CDN
* Optimised database queries
* Search indexing (ElasticSearch / Algolia preferred)
---
## 19. Integrations & Extensibility
* Redbook API integration
* Supplier inventory & pricing feeds
* Loyalty / rewards program readiness
* Accounting system integration (future)
* ERP integration readiness (future)
---
## 20. Project Deliverables
* Fully functional WooCommerce website
* All configured plugins
* Custom code & integrations
* Documentation
* Admin training
* Post-launch support (handover)
---
## 21. Out-of-Scope (Unless Quoted Separately)
* Native mobile applications
* Custom ERP implementation
* Advanced AI recommendation engine
* Custom courier network software
---
## 22. Acceptance Criteria
* Accurate part compatibility
* Successful multi-source fulfilment
* Correct pricing & tax logic
* Stable performance under load
* Secure, compliant system
---
## 1. Introduction
This document defines the **complete functional and technical scope** for developing an **online spare parts marketplace** using **WooCommerce**. The platform will serve **both B2B and B2C customers**, operate under a **hybrid fulfilment model** (local warehouse, Australian dropship suppliers, and China-based dropship suppliers), and support **vehicle-based part identification**, including **optional Redbook API integration** using vehicle registration number or VIN.
---
## 2. Business Model Overview
### Sales Channels
* B2C (Retail customers)
* B2B (Workshops, fleet operators, resellers)
### Fulfilment Sources
1. Local warehouse (Brisbane, Australia)
2. Australian dropship suppliers
3. China-based dropship suppliers
### Key Objectives
* Accurate part compatibility
* Reduced returns
* Transparent delivery timelines
* Tiered pricing and account control
* End-to-end order lifecycle management
---
## 3. User Roles & Access Control
### User Roles
* Guest Customer
* Registered Retail Customer
* B2B Trade Customer
* B2B Corporate Customer
* Warehouse Staff
* Customer Support Staff
* Administrator
### Role-Based Permissions
* Pricing visibility
* Payment method access
* Order approval requirements
* Credit limits
* Backend access control
---
## 4. Product & Catalog Management
### Product Types
* Simple products
* Variable products
* Bundled / Kit products
* Service products (optional)
### Product Taxonomy
* Vehicle Make
* Vehicle Model
* Year range
* Engine type
* Variant / Trim
* Fuel type
* Transmission
* Part category
* OEM / Aftermarket
* Quality grade
### Product Metadata
* OEM part number
* Aftermarket equivalent numbers
* Superseded part references
* Compatible vehicle list
* Warranty period
* Country of origin
* Compliance notes (ADR / AU standards)
---
## 5. Vehicle-Based Part Identification
### Global Rego / VIN Quick Search
* Prominent Rego / VIN search bar in header (available on all pages)
* Instant vehicle detection using Registration Number or VIN
* Auto-apply detected vehicle across site navigation and search
### Standard Vehicle Selector
* Make → Model → Year → Engine → Variant
* Manual selection fallback if Rego/VIN is unavailable
### Redbook API Integration (Optional Search Method)
* Vehicle identification via:
* Registration number (Australia)
* VIN
* Auto-population of vehicle details
* Display only compatible parts
* Compatibility confidence indicators:
* Exact match
* Likely compatible (manual verification recommended)
* Not compatible (hidden by default)
### My Garage (Saved Vehicles)
* Save multiple vehicles per user account
* Quick switch between saved vehicles
* Default vehicle auto-selected on login
### Fitment Confirmation
* Visual fitment badge on product cards (Verified / Likely / Check Fitment)
* Mandatory confirmation checkbox before checkout
* Fitment summary stored against order
---
## 6. Search, Filtering & UX
* Keyword search (part number, OEM number, description)
* Vehicle-aware search results
* Advanced faceted filters:
* Brand
* OEM vs Aftermarket
* Price range
* Warranty
* Availability (Local / AU / China)
* Recently viewed parts
* Saved vehicles (logged-in users)
* Mega menu with deep part categories and vehicle makes
---
## 7. Inventory & Fulfilment Management
### Inventory Sources
* Brisbane warehouse (real stock)
* AU dropship suppliers (virtual stock)
* China dropship suppliers (virtual stock)
### Inventory Logic
* Multi-location stock handling
* Stock priority rules (Local → AU → China)
* Lead time management per source
* Backorder handling with ETA
* Split shipment support
---
## 7A. Dropshipping Operating Model (Mandatory)
This project must fully support a **white-label dropshipping model** for both Australian and China-based suppliers. Dropshipping is a **core operating requirement**, not an add-on.
### Supplier Abstraction Rules
* End customers must **never see supplier identities**
* All customer-facing communication must use **store branding only**
* Packing slips, invoices, and emails must not expose supplier details
* China suppliers must appear as “International Fulfilment Partner” only
### Supplier Configuration
* Ability to configure multiple suppliers per product
* Supplier attributes per SKU:
* Cost price (AUD / CNY)
* Fulfilment location (Warehouse / AU / China)
* Dispatch SLA
* Return eligibility
* Warranty handling rules
### Order Routing Logic
* Automatic supplier selection based on:
* Stock availability
* Fulfilment priority
* Customer location
* Automatic purchase order generation per supplier
* Support for one order → multiple supplier POs
### Partial Fulfilment Handling
* Single customer order may be fulfilled from multiple sources
* Partial shipment tracking per fulfilment source
* Consolidated customer invoice
* Automated partial shipment notifications
### Payment & Risk Controls
* Ability to restrict payment methods for China-fulfilled items
* Manual review for high-value or high-risk dropship orders
* Cancellation rules based on supplier dispatch status
### China Dropshipping Constraints
* Extended dispatch and delivery timelines
* Import GST and landed cost handling
* Restricted return windows
* Clear customer communication for international fulfilment
### Supplier Cost & Margin Tracking
* Separation of:
* Supplier cost
* Freight cost
* Import cost
* Retail price
* Margin reporting by supplier and fulfilment source
---
## 8. Pricing, Tax & Compliance
### Pricing Models
* B2C pricing (GST inclusive)
* B2B pricing (GST exclusive)
* Tiered wholesale pricing
* Volume-based discounts
### Tax Handling
* Australian GST compliance
* Import GST logic for China shipments
* ABN capture & validation
* Tax invoice generation
---
## 9. B2B-Specific Features
* Account registration & approval workflow
* Custom price lists per customer
* Minimum order quantities
* Credit limits
* Net payment terms (7/14/30 days)
* Bulk order upload (CSV)
---
## 10. Shipping & Logistics
* Courier integrations (Australia)
* Weight & dimension-based shipping rules
* Supplier-based shipping logic
* Dynamic delivery ETA by postcode
* Clear delivery speed labels (Same Day / Next Day / Import)
* Click & Collect (Brisbane warehouse)
* Pickup readiness ETA
* Tracking number assignment per shipment
* Split-shipment customer notifications
---
## 11. Payments
### Payment Methods
* Credit/Debit Cards (Stripe)
* PayPal
* Bank Transfer
* BNPL (optional)
### Payment Rules
* Method restrictions based on fulfilment source
* Manual approval for large B2B orders
* Partial payments / deposits (optional)
---
## 12. Order Lifecycle & Automation
### Order Status Flow
* Pending
* Processing
* Supplier Ordered
* Dispatched
* Delivered
* Completed
### Automation
* Supplier notifications
* Purchase order generation
* Status-based email/SMS updates
* Delay alerts
---
## 13. Returns, Warranty & Claims
### Returns Management
* Online RMA (Return Merchandise Authorisation) portal
* Fitment-based return eligibility validation
* Supplier-specific return routing
* Restocking fee handling
* Return status tracking in customer account
### Warranty Claims
* Warranty badge display on product and category pages
* Online warranty claim submission
* Proof of fitment & installation upload
* Warranty claim workflow tracking
---
## 14. Customer Communication
* Order confirmation with fitment summary
* Shipping & delay notifications
* Warranty & return updates
* Account-based messaging
---
## 15. Content, SEO & Trust
* Fitment guides & help articles
* Installation guides & videos
* Part-number SEO optimisation
* Vehicle-based landing pages
* Structured data (schema.org)
* Verified buyer reviews & ratings
* Product Q&A section
* Trust badges (Warranty, Genuine, Certified Supplier)
* Brand & supplier logo display
---
## 16. Reporting & Analytics
* Sales by vehicle
* Sales by supplier
* Margin analysis
* Inventory ageing
* Return rate reporting
---
## 17. Security & Compliance
* HTTPS & secure hosting
* API key protection
* Role-based backend access
* Audit logs
* Privacy compliance (Australia)
---
## 18. Performance & Scalability
* Object caching
* CDN
* Optimised database queries
* Search indexing (ElasticSearch / Algolia preferred)
---
## 19. Integrations & Extensibility
* Redbook API integration
* Supplier inventory & pricing feeds
* Loyalty / rewards program readiness
* Accounting system integration (future)
* ERP integration readiness (future)
---
## 20. Project Deliverables
* Fully functional WooCommerce website
* All configured plugins
* Custom code & integrations
* Documentation
* Admin training
* Post-launch support (handover)
---
## 21. Out-of-Scope (Unless Quoted Separately)
* Native mobile applications
* Custom ERP implementation
* Advanced AI recommendation engine
* Custom courier network software
---
## 22. Acceptance Criteria
* Accurate part compatibility
* Successful multi-source fulfilment
* Correct pricing & tax logic
* Stable performance under load
* Secure, compliant system
---