Versatile IT & Data Assistant
Budget: ₹400 – ₹750 INR
I’m coordinating several parallel projects and need a reliable partner who can move smoothly between customer-facing tasks and data work. On the technical side, you’ll be working inside Office 365 every day—updating shared documents, building dynamic Excel models, and drafting clear slide decks. For deeper analysis, I rely on Python and specifically the Pandas library, so you should be comfortable cleaning data, merging large CSVs, and producing concise insights or visualisations that non-technical colleagues can act on.
A big part of the role is keeping our CRM humming. I can adapt to Salesforce, HubSpot, or Zoho CRM, so if you already know one of those systems you’ll slot right in; if not, show me how quickly you learn and document new processes. Day-to-day you’ll update leads, automate follow-ups, and make sure support tickets never slip through the cracks.
Because our customer base spans three regions, strong written and spoken communication in English is essential, and any fluency in French or Hindi will be a welcome bonus when we handle multilingual queries.
Key deliverables:
• Clean and analyse raw datasets in Pandas, delivering actionable summaries or dashboards
• Create and maintain Excel/Office 365 reports that stay linked to live data sources
• Configure CRM workflows, templates, and basic automations that improve response times
• Draft friendly, professional customer-support replies and knowledge-base articles
I value clear status updates, well-commented code, and documentation I can hand to a new team member without extra explanation. If this mix of data wrangling, process optimisation, and customer interaction sounds like your comfort zone, let’s get started.
A big part of the role is keeping our CRM humming. I can adapt to Salesforce, HubSpot, or Zoho CRM, so if you already know one of those systems you’ll slot right in; if not, show me how quickly you learn and document new processes. Day-to-day you’ll update leads, automate follow-ups, and make sure support tickets never slip through the cracks.
Because our customer base spans three regions, strong written and spoken communication in English is essential, and any fluency in French or Hindi will be a welcome bonus when we handle multilingual queries.
Key deliverables:
• Clean and analyse raw datasets in Pandas, delivering actionable summaries or dashboards
• Create and maintain Excel/Office 365 reports that stay linked to live data sources
• Configure CRM workflows, templates, and basic automations that improve response times
• Draft friendly, professional customer-support replies and knowledge-base articles
I value clear status updates, well-commented code, and documentation I can hand to a new team member without extra explanation. If this mix of data wrangling, process optimisation, and customer interaction sounds like your comfort zone, let’s get started.