Customer Oriented National Sales Accounts Admin
Budget: $2 – $8 USD
Position Title: National Accounts Admin (Client Support)
Location: Remote (Eastern Standard Time Zone)
Working Hours: Mondays to Friday 08:00 PM - 04:30 PM EST
We are seeking a highly skilled and customer-oriented Account Manager to join our team. As a Customer-Facing Account Manager, you will play a vital role in engaging with customers directly through various communication channels such as email, phone, Chime, and video calls. Exceptional English language skills are a necessity to ensure effective communication and customer satisfaction.
Key Responsibilities:
• Engage with customers via email, phone, Chime, and video calls to provide exceptional service and support.
• Write accurate estimates based on customer requirements and needs.
• Enter and manage orders efficiently, ensuring accuracy and timeliness.
• Maintain order statuses and update customers accordingly throughout the order process.
• Schedule and coordinate installations to meet customer expectations.
Additional Requirements for Success:
• Proficiency in advanced software including Corebridge, Google Suite, Order Hive, and Hubspot.
• Ability to quickly learn and adapt to new ERP systems.
• Previous experience in a similar account management or customer support role is a plus.
Please send the following:
1. Resume
2. Cover Letter (PLEASE BEGIN WITH THE WORD "SALES ADMIN" to be considered
3. 1-Min Voice Recording about your Dream Vacation via Vocaroo
Location: Remote (Eastern Standard Time Zone)
Working Hours: Mondays to Friday 08:00 PM - 04:30 PM EST
We are seeking a highly skilled and customer-oriented Account Manager to join our team. As a Customer-Facing Account Manager, you will play a vital role in engaging with customers directly through various communication channels such as email, phone, Chime, and video calls. Exceptional English language skills are a necessity to ensure effective communication and customer satisfaction.
Key Responsibilities:
• Engage with customers via email, phone, Chime, and video calls to provide exceptional service and support.
• Write accurate estimates based on customer requirements and needs.
• Enter and manage orders efficiently, ensuring accuracy and timeliness.
• Maintain order statuses and update customers accordingly throughout the order process.
• Schedule and coordinate installations to meet customer expectations.
Additional Requirements for Success:
• Proficiency in advanced software including Corebridge, Google Suite, Order Hive, and Hubspot.
• Ability to quickly learn and adapt to new ERP systems.
• Previous experience in a similar account management or customer support role is a plus.
Please send the following:
1. Resume
2. Cover Letter (PLEASE BEGIN WITH THE WORD "SALES ADMIN" to be considered
3. 1-Min Voice Recording about your Dream Vacation via Vocaroo