Odoo ERP Configuration & Deployment

Job ID: 39537043

Budget: $750 – $1,500 AUD

Scope of Work — Odoo ERP Configuration for Tap N Go Solutions

Project Overview:
Tap N Go Solutions is seeking an experienced Odoo consultant or agency to configure and deploy a full-suite Odoo ERP system tailored to our business operations. The system will support CRM, Sales, Support, Inventory, E-Commerce, Subscriptions, and Financial workflows. The implementation must be tailored to our operational flow and branding, and integrated with communication channels such as VOIP, email, and SMS.



1. Layout Configuration
• Customise UI/UX of Odoo backend for ease of navigation.
• Optimise layouts of all relevant modules for user roles.
• Configure menus and dashboards for departments.



2. Additional Fields on Accounts & Contacts
• Add custom fields relevant to Tap N Go’s business model.
• Ensure fields are accessible in reporting and automation.
• Implement conditional logic and grouping if required.



3. CRM Configuration & Sales Flow Automation
• Configure CRM module to include custom fields.
• Set up complete sales flow automation:
• Lead → Opportunity → Quote → Order → Tax Invoice
• Create custom Order Picklist generation.
• Automate follow-ups, task assignments, and email sequences.



4. Subscription Management
• Enable and configure the Subscription module.
• Set up recurring billing with appropriate plans.
• Sync with Invoicing and Accounting.
• Customer self-service portal integration.



5. Help Desk Configuration
• Set up Help Desk module with the following:
• Ticket categories (e.g. Technical Support, Billing, General)
• Agent assignment rules and SLAs
• Integrate with:
• VOIP
• Email
• Text Messaging
• Dashboard and analytics for support team.



6. Website & E-Commerce Setup

Configure and design a fully functional website with e-commerce capabilities. Pages to include:
• Home Page
• About Us
• Contact Us
• Privacy Policy
• Terms and Conditions
• Products Page with filtering options
• Product Landing Pages
• Product Buy Page with options for:
• Product Bundles
• Custom Kits
• Accessories

Must be mobile-optimised and SEO-friendly.



7. Inventory Management
• Configure inventory tracking system for:
• Sales Orders
• Purchase Orders
• Manufacturing
• Serial Number tracking
• Warranty
• Repair Workflow
• Loan Device management

Automation of reordering rules and barcode/RFID integration is a plus.



8. Contract Management
• Enable Contracts module.
• Customise templates and approval workflows.
• Track renewals, terms, and linked subscriptions.



9. Document Signing (Sign App)
• Configure Odoo Sign for internal and external contracts.
• Create templates for standard agreements (e.g. NDAs, SLAs, Subscription Terms).



10. Accounting & Expenses
• Configure Accounting module to support:
• Chart of Accounts
• Bank Synchronisation
• GST compliance
• Multi-currency support
• Set up Expense Management for staff with approval flows.



11. Approval Workflows
• Enable and customise Approvals module for:
• Purchases
• Expense Reports
• Contracts
• Special Discounts



12. PDF & Email Templates
• Design branded templates for:
• Quotes
• Sales Orders
• Invoices
• Subscription Notices
• Configure automated email templates across the sales and support process.



13. Email Marketing
• Configure Email Marketing module
• Create and manage subscriber lists
• Design and schedule campaigns
• Segment audience based on lead/opportunity/contact properties


Deliverables
• Fully configured Odoo ERP with above modules.
• User manual and training for staff.
• 30 days post-deployment support for bug fixes and adjustments.

Requirements
• Proven experience with Odoo (preferably Enterprise version).
• Experience in configuring e-commerce and CRM for SaaS/tech businesses.
• Knowledge of Australian business practices and tax requirements is a plus.
Related categories: Python Website Design CRM ERP Odoo