WhatsApp Service Booking Chatbot using meta cloud api + open ai api

Job ID: 39748156

Budget: ₹1,500 – ₹12,500 INR

Title:
WhatsApp Chatbot with Booking System (Meta Cloud API + ChatGPT Integration)

Description:
I want to build a WhatsApp chatbot for my service business. The chatbot will be integrated with:

1. WhatsApp Business API (Meta Cloud API only, not 360dialog / Twilio) – for sending/receiving messages.


2. OpenAI ChatGPT API – for intelligent conversation & natural language understanding.


3. A backend system (with database) to manage customer information & service bookings.


Core Features Needed:

Customer Registration Flow: Data Collect & store

Full Name

Address

Gender

Mobile Number

Email


Service Booking Flow: When customer wants to book a service, chatbot should collect

Service place full Address

Service place Map Location

Service Type (Bathroom cleaning, Chimney, Sofa, Kitchen, plumber, electrician etc.)

Preferred Date & Time.


Admin Panel / Dashboard (basic):

View all bookings

Export data (CSV/Excel)

Option to update booking status


Conversation Handling:

Within 24h conversation window (Meta rules)

Multi-turn conversation (bot should remember context)

AI-assisted responses with fallback to predefined templates


Notifications:

Customer should get booking confirmation on WhatsApp

Admin should get a notification (email/WhatsApp/API)


Technical Requirements:

Use Meta Cloud API (not Twilio/360dialog) → direct integration.

Use ChatGPT API for intelligent replies.

Backend with Node.js / Python / PHP + Database.

Deployment in cloud hosting in HOSTINGER.

Developer Skills Needed:

WhatsApp Business API (Meta Cloud API) integration experience.

OpenAI ChatGPT API integration.

Strong experience with chatbot development & database design.

API/webhook knowledge.

Cloud deployment on HOSTINGER.

Previous WhatsApp/AI bot project samples (preferred).
If you can as my requirement ouy will chat with me,
My business is in starting phase, so If you give me good service at a low price then I will hire you for the rest of the project.