Software Troubleshooting Virtual Assistant Needed
Budget: ₹150,000 – ₹250,000 INR
Doesn't require Indian people
My team occasionally runs into stubborn software glitches that interrupt our daily workflow, and I need a remote technical hand to jump in, diagnose the root cause, and apply clean, well-tested fixes. You’ll be connected to the live codebase through Git, reviewing logs in our AWS environment, spinning up Docker containers when replication is required, and submitting concise pull requests that close each incident.
Clear, written documentation is just as important as the patch itself. After every intervention, I expect a short post-mortem outlining the symptoms, the investigation path, and the permanent remedy. Communication happens over Slack and issues are tracked in Jira, so comfort with both is essential.
Typical tech stack you’ll touch:
• Python (FastAPI micro-services)
• Node.js back-end utilities
• MySQL & Redis data stores
• Nginx reverse proxy on an EC2 cluster
Deliverables for every assignment:
• Reproduced issue in a local or staging environment
• Code-level fix merged via pull request
• Brief post-mortem document attached to the Jira ticket
Availability is flexible, but I’d like responses within 24 hours of a reported incident and fixes pushed shortly after we approve your approach. If troubleshooting and elegant problem-solving are your strong suits, jump in and keep our application running smoothly.
My team occasionally runs into stubborn software glitches that interrupt our daily workflow, and I need a remote technical hand to jump in, diagnose the root cause, and apply clean, well-tested fixes. You’ll be connected to the live codebase through Git, reviewing logs in our AWS environment, spinning up Docker containers when replication is required, and submitting concise pull requests that close each incident.
Clear, written documentation is just as important as the patch itself. After every intervention, I expect a short post-mortem outlining the symptoms, the investigation path, and the permanent remedy. Communication happens over Slack and issues are tracked in Jira, so comfort with both is essential.
Typical tech stack you’ll touch:
• Python (FastAPI micro-services)
• Node.js back-end utilities
• MySQL & Redis data stores
• Nginx reverse proxy on an EC2 cluster
Deliverables for every assignment:
• Reproduced issue in a local or staging environment
• Code-level fix merged via pull request
• Brief post-mortem document attached to the Jira ticket
Availability is flexible, but I’d like responses within 24 hours of a reported incident and fixes pushed shortly after we approve your approach. If troubleshooting and elegant problem-solving are your strong suits, jump in and keep our application running smoothly.