Node.js Zendesk Bot Integration
Budget: $30 – $250 USD
I've got a custom Node.js-based chatbot that needs some TLC in Zendesk. I'm looking for a seamless configuration that ensures every message from the bot hits my API first via webhooks. From there, I want to manually decide when a conversation gets passed to a human agent with the "accept conversation" button.
Key Requirements:
- Set up webhooks to funnel chatbot messages to my Node.js API.
- Implement a system where I can control the flow of conversations to human agents.
- Ensure the "accept conversation" button activates only upon a customer request.
Ideal Skills:
- Proficient in Node.js.
- Experience with Zendesk configurations.
- Knowledgeable in custom bot integrations.
- Familiar with creating webhook systems.
Key Requirements:
- Set up webhooks to funnel chatbot messages to my Node.js API.
- Implement a system where I can control the flow of conversations to human agents.
- Ensure the "accept conversation" button activates only upon a customer request.
Ideal Skills:
- Proficient in Node.js.
- Experience with Zendesk configurations.
- Knowledgeable in custom bot integrations.
- Familiar with creating webhook systems.