Image Editing Portal Design & Development

Job ID: 38673348

Budget: ₹75,000 – ₹150,000 INR

To design and develop an Image Editing Service Portal
that allows customers to use and purchase credits for image editing services.

The portal will support multi-currency payment options and provide an intuitive user experience for both customers and admin users to manage various aspects of the service.

The application should consist of three main interfaces:
• Customer Website: A user-friendly web-based platform where customers can purchase credits, upload images for editing, track their order status, and download the edited images once completed.
• Admin Portal: A back-end interface for admin users to manage the service, including handling orders, credits, customer management, service pricing, and analytics.
• Desginer Portal/ QC: Job queue, upload/download, earnings. timeline.

Core Features:
Customer Website Features:
1. User Registration & Authentication:
• Sign Up/Login: Users can sign up using their email and password or social media accounts (Google, Facebook).
• Secure Authentication: Secure login to protect user data using token-based authentication (JWT).
2. Purchase Credits:
• Credit Packages: Users can purchase credits in various packages for accessing the image editing services.
• Multi-Currency Payments: Integrated payment gateways (e.g., Stripe, Razorpay) support multiple currencies (USD, INR, AED, EUR) for seamless transactions.
• Transaction History: Users can view their credit purchase history, payments, and receipts in their account dashboard.
3. Service Request for Image Editing:
• Image Upload: Users can upload single or multiple images for editing, with file size/type restrictions and a drag-and-drop feature.

• Select Editing Services: Customers choose from a range of editing options (e.g., background removal, retouching, enhancement) and provide specific instructions for editors.
• Preview/Approval: Users can preview watermarked versions of the edited image and request modifications before final download.
4. Order Management:
• Track Order Status: Customers can track the status of their editing requests (e.g., submitted, in progress, completed).
• Order Notifications: Automated email or in-app notifications for order updates, completion, or revisions.
• Download Edited Images: Users can download the final edited images in their original resolution.
5. Credit Management:
• Credit Balance: Users can check their available credit balance and how much each service costs in terms of credits.
• Auto-Deduction of Credits: When placing an order, the corresponding credits are automatically deducted from the user’s account.
6. Ask for Quotation:
• Custom Job Quotation Request: Users can request a personalized quotation for large or custom image editing projects that may not fall under standard services.
• Quotation Form: A simple form allowing users to specify their job
requirements (e.g., number of images, editing type, expected delivery time) and submit additional instructions or sample files.
• Admin Response: Admins can respond to the quotation requests with a detailed price estimate, expected delivery date, and any additional terms.
• Convert Quotation to Order: Once approved, the quotation can be directly converted into an order, and the user can proceed to payment.
7. Advanced Image Editing Options:
• Online Editor: Basic online image editor with options for cropping, resizing, and applying simple filters before placing an order for professional editing.
• Batch Processing: Users can upload multiple images for batch editing with the same instructions.
8. Subscription Plans (Optional):
• Subscription Models: Offer different subscription plans with benefits like monthly credit packages, discounted rates, priority service, etc.
• Subscription Management: Users can upgrade, downgrade, or cancel subscriptions easily.
9. Feedback & Review System:
• Rating & Feedback: Users can provide feedback and rate their experience for each completed order.
• Review Visibility: Option to display customer reviews on the website for potential users.
10. Responsive & User-Friendly Design:
• Responsive Design: Ensuring the website is responsive and works seamlessly on all devices (desktop, tablet, and mobile).
• Smooth User Experience: A simple and intuitive interface to guide users through credit purchases, order placements, and image downloads.
11. Customer Support & Help Center:
• Integrated Chat or Support System: Customers can contact support through live chat or raise a ticket for any issues.
• FAQ & Knowledge Base: An extensive help center with frequently asked questions and guidance on how to use the service.
12. Marketing & Promotions:
• Coupons & Discounts: Admin can create and manage promotional coupons or discounts to attract more customers.
• Referral Program: Users can refer friends to earn credits or discounts on their own services.

Admin Portal Features:
1. Dashboard & Analytics:
• Business Overview: A comprehensive dashboard providing insights into total sales, active users, orders, and credits used.
• Data Visualization: Real-time visual charts and graphs for monitoring business performance and growth trends.
2. Order & Image Management:
• Manage Orders: Admins can view all image editing requests, update status(e.g., in progress, completed), and assign tasks to editors.
• Image Quality Assurance: Preview original and edited images for quality control before they are delivered to the customer.

3. Service & Pricing Management:
• Edit Services & Pricing: Ability to add, update, or delete editing services. Define the credit cost for each type of service and apply discounts for bulk orders.
• Manage Subscription Plans: Set up and configure subscription models and packages available to users.
4. Credit & Payment Management:
• User Credit Management: Modify credit balances for users if required (e.g.,refunds, complimentary credits).
• Payment Tracking: Monitor payment transactions, failed transactions, and refunds, with options to download financial reports.
5. User & Customer Management:
• Customer Profiles: View, edit, and manage customer details, including order history, credit balance, and service usage.
• Communication Tools: Ability to send bulk messages or announcements to customers, such as updates on new services, promotions, or reminders.
6. Manage Quotation Requests:
• Review Quotation Requests: Admins can review all custom job quotation requests submitted by customers.
• Provide Price Estimates & Details: Admins respond with a detailed quote including cost, delivery time, and terms.
• Convert Quotation to Order: Once the customer approves the quote, it can be converted into a paid order for the user.
7. Currency & Localization Settings:
• Manage Currencies & Exchange Rates: Admins can set and update supported currencies and adjust exchange rates.
• Localization Settings: Configure site language, time zone, and date formats as per user preferences.
8. Reporting & Advanced Analytics:
• Sales Reports: Generate custom sales reports based on orders,
subscriptions, and credits sold over a defined period.
• Customer Behavior Insights: View customer activity trends, such as most purchased services, popular image editing types, etc.
• Export Reports: Reports can be exported as PDFs or CSV files for business records.

9. Security & Access Control:
• Role-Based Access: Role-based access to manage different user permissions within the admin panel (e.g., super admin, editor, support staff).
• Data Security: Secure handling and storage of user data and images with encryption.

Technology Stack & Tools:
• Frontend: React.js with TypeScript for a responsive and scalable user interface.
• Backend: Core PHP for server-side scripting and API development.
• Database: MySQL or PostgreSQL for data storage and retrieval.
• Payment Gateway Integration: Stripe or Razorpay for secure multi-currency payment processing.
• Image Storage & Processing: AWS S3 for image storage and secure delivery.
• Authentication & Security: OAuth for social login, JWT tokens for secure session management, and HTTPS for secure communication.
Related categories: PHP Node.js Laravel UX / User Experience React.js