Development of a SaaS Platform Using WhatsApp Cloud API
Budget: ₹12,500 – ₹37,500 INR
I am looking for an experienced developer (or team) to build a SaaS platform using the WhatsApp Cloud API. This platform will allow shop or business owners to register, add employees, manage chats, and handle incoming messages via webhooks. The primary technologies to be used are Node.js for the backend and React for the frontend.
**Key Features and Requirements:**
1. **User Registration and Management:**
- Business owners should be able to register on the platform.
- Ability to add multiple employees under a business account.
- User authentication and role-based access control.
2. **WhatsApp Business API Integration:**
- Integration with WhatsApp Cloud API.
- Set and manage WhatsApp Business ID and API tokens for each business account.
3. **Chat Management:**
- Real-time chat interface for managing messages.
- Support for various message types: text, image, video, audio, and documents.
- Ability to initiate and manage conversations with customers.
4. **Webhook for Incoming Messages:**
- Accept and process incoming messages via webhook.
- Ensure messages are routed to the correct business account and displayed in real-time.
5. **Dashboard and Analytics:**
- A comprehensive dashboard for business owners to view chat statistics and employee performance.
- Basic analytics on message counts, response times, etc.
6. **Admin Panel:**
- Super admin panel to manage platform users, monitor activity, and perform maintenance tasks.
7. **Technology Stack:**
- Backend: Node.js with Express.js
- Frontend: React.js
- Database: MongoDB or another suitable database
- WebSockets for real-time messaging
- Docker for containerization (optional but preferred)
8. **Additional Requirements:**
- Clean and well-documented code.
- Scalable architecture to handle multiple businesses and high message volumes.
- Responsive design for both desktop and mobile devices.
- Basic unit and integration testing.
**Deliverables:**
- Fully functional SaaS platform with the above features.
- Source code and documentation.
- Deployment guide and assistance in deploying the platform on a cloud server (e.g., AWS, DigitalOcean).
**Budget and Timeline:**
- Please provide your estimated budget and timeline for this project.
- Preference will be given to developers who can deliver high-quality work at a competitive rate.
**Application Process:**
- Please share your portfolio or previous work related to SaaS platforms or chat applications.
- Provide a brief overview of your approach to this project.
- Mention any questions or clarifications you need.
**Key Features and Requirements:**
1. **User Registration and Management:**
- Business owners should be able to register on the platform.
- Ability to add multiple employees under a business account.
- User authentication and role-based access control.
2. **WhatsApp Business API Integration:**
- Integration with WhatsApp Cloud API.
- Set and manage WhatsApp Business ID and API tokens for each business account.
3. **Chat Management:**
- Real-time chat interface for managing messages.
- Support for various message types: text, image, video, audio, and documents.
- Ability to initiate and manage conversations with customers.
4. **Webhook for Incoming Messages:**
- Accept and process incoming messages via webhook.
- Ensure messages are routed to the correct business account and displayed in real-time.
5. **Dashboard and Analytics:**
- A comprehensive dashboard for business owners to view chat statistics and employee performance.
- Basic analytics on message counts, response times, etc.
6. **Admin Panel:**
- Super admin panel to manage platform users, monitor activity, and perform maintenance tasks.
7. **Technology Stack:**
- Backend: Node.js with Express.js
- Frontend: React.js
- Database: MongoDB or another suitable database
- WebSockets for real-time messaging
- Docker for containerization (optional but preferred)
8. **Additional Requirements:**
- Clean and well-documented code.
- Scalable architecture to handle multiple businesses and high message volumes.
- Responsive design for both desktop and mobile devices.
- Basic unit and integration testing.
**Deliverables:**
- Fully functional SaaS platform with the above features.
- Source code and documentation.
- Deployment guide and assistance in deploying the platform on a cloud server (e.g., AWS, DigitalOcean).
**Budget and Timeline:**
- Please provide your estimated budget and timeline for this project.
- Preference will be given to developers who can deliver high-quality work at a competitive rate.
**Application Process:**
- Please share your portfolio or previous work related to SaaS platforms or chat applications.
- Provide a brief overview of your approach to this project.
- Mention any questions or clarifications you need.