Brazilian-Portuguese AI Chatbot Development
Budget: €12 – €18 EUR
I'm in need of a skilled AI developer to create a sophisticated chatbot that can call, chat, listen, and send audio based on a script and using GPT learning. The chatbot should be able to communicate in Brazilian-Portuguese using a specific voice that I will provide.
Key Requirements:
- The chatbot needs to be compatible with phone calls, a web interface, and primarily, WhatsApp.
- It should be capable of handling customer support queries and providing general information.
- The ability to send pre-recorded audio and utilize GPT for adaptive learning is crucial.
Ideal Skills:
- Proficiency in AI and chatbot development
- Experience with Brazilian-Portuguese language processing
- Prior work with voice modulation technology
- Familiarity with WhatsApp API
- Customer service-oriented mindset for understanding support requirements.
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Project Specification: Virtual Assistant for Medical Professionals (Brazilian Portuguese)
Overview:
Develop a virtual assistant that acts as a fully automated and intelligent secretary for doctors, dentists, therapists, and other healthcare professionals. The assistant should be capable of handling calls and WhatsApp interactions in Brazilian Portuguese, including voice messages, and must integrate with a calendar system to schedule and check appointments. The assistant should be powered by GPT or similar language models for natural, human-like interactions.
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Core Functionalities
1. Voice Call Handling
• The assistant should be able to receive inbound calls.
• It must understand spoken Brazilian Portuguese and reply in natural Brazilian Portuguese using TTS (text-to-speech).
• The assistant should:
• Greet the caller.
• Understand the reason for the call (e.g., scheduling, rescheduling, asking for availability).
• Check the doctor’s availability.
• Schedule, reschedule, or cancel appointments based on predefined rules.
• Answer common FAQs (e.g., clinic hours, location, accepted insurance).
• Escalate or forward calls to a human if needed.
2. WhatsApp Interaction
• Two-way integration with WhatsApp Business API.
• Must be able to:
• Receive and interpret text and voice messages in Brazilian Portuguese.
• Respond using text or voice messages, depending on the user’s input.
• Handle full scheduling flows: confirm availability, propose times, confirm bookings.
• Automatically send appointment reminders and confirmations.
3. Calendar Integration
• Sync with Google Calendar or other third-party systems used by the healthcare professional.
• Real-time checking of doctor’s availability.
• Create, update, or cancel events on the calendar.
• Support for multiple doctors and multiple agendas.
4. Language & Intelligence
• All conversations must be in Brazilian Portuguese.
• Natural language understanding must be capable of handling open-ended questions, small talk, and context switching.
• The assistant must be able to handle digressions and interruptions naturally.
• Use of GPT or equivalent large language model for generating dynamic responses in both voice and text.
⸻
Additional Requirements
• Security & Privacy:
Must comply with data protection standards relevant to healthcare (e.g., LGPD in Brazil).
• Admin Dashboard:
A web dashboard for the clinic to:
• View/edit the agenda.
• Review transcripts and summaries of interactions.
• Configure availability and services.
• Multi-channel & Multi-user Support:
• Support multiple professionals in one clinic.
• Different WhatsApp numbers or routing per professional.
• Failover Options:
If the assistant cannot handle a request, automatically redirect to a human via WhatsApp or phone call.
Key Requirements:
- The chatbot needs to be compatible with phone calls, a web interface, and primarily, WhatsApp.
- It should be capable of handling customer support queries and providing general information.
- The ability to send pre-recorded audio and utilize GPT for adaptive learning is crucial.
Ideal Skills:
- Proficiency in AI and chatbot development
- Experience with Brazilian-Portuguese language processing
- Prior work with voice modulation technology
- Familiarity with WhatsApp API
- Customer service-oriented mindset for understanding support requirements.
********
Project Specification: Virtual Assistant for Medical Professionals (Brazilian Portuguese)
Overview:
Develop a virtual assistant that acts as a fully automated and intelligent secretary for doctors, dentists, therapists, and other healthcare professionals. The assistant should be capable of handling calls and WhatsApp interactions in Brazilian Portuguese, including voice messages, and must integrate with a calendar system to schedule and check appointments. The assistant should be powered by GPT or similar language models for natural, human-like interactions.
⸻
Core Functionalities
1. Voice Call Handling
• The assistant should be able to receive inbound calls.
• It must understand spoken Brazilian Portuguese and reply in natural Brazilian Portuguese using TTS (text-to-speech).
• The assistant should:
• Greet the caller.
• Understand the reason for the call (e.g., scheduling, rescheduling, asking for availability).
• Check the doctor’s availability.
• Schedule, reschedule, or cancel appointments based on predefined rules.
• Answer common FAQs (e.g., clinic hours, location, accepted insurance).
• Escalate or forward calls to a human if needed.
2. WhatsApp Interaction
• Two-way integration with WhatsApp Business API.
• Must be able to:
• Receive and interpret text and voice messages in Brazilian Portuguese.
• Respond using text or voice messages, depending on the user’s input.
• Handle full scheduling flows: confirm availability, propose times, confirm bookings.
• Automatically send appointment reminders and confirmations.
3. Calendar Integration
• Sync with Google Calendar or other third-party systems used by the healthcare professional.
• Real-time checking of doctor’s availability.
• Create, update, or cancel events on the calendar.
• Support for multiple doctors and multiple agendas.
4. Language & Intelligence
• All conversations must be in Brazilian Portuguese.
• Natural language understanding must be capable of handling open-ended questions, small talk, and context switching.
• The assistant must be able to handle digressions and interruptions naturally.
• Use of GPT or equivalent large language model for generating dynamic responses in both voice and text.
⸻
Additional Requirements
• Security & Privacy:
Must comply with data protection standards relevant to healthcare (e.g., LGPD in Brazil).
• Admin Dashboard:
A web dashboard for the clinic to:
• View/edit the agenda.
• Review transcripts and summaries of interactions.
• Configure availability and services.
• Multi-channel & Multi-user Support:
• Support multiple professionals in one clinic.
• Different WhatsApp numbers or routing per professional.
• Failover Options:
If the assistant cannot handle a request, automatically redirect to a human via WhatsApp or phone call.