Virtual Bot Creation for Business Website

For my business, I'm looking for an expert to design and implement a virtual bot that will perform the following tasks:

- Provide customer support: The bot should be able to answer customer queries effectively and conveniently.
- Generate product recommendations: Based on users' search and browsing behaviors, the bot should suggest relevant products to increase conversion rate.

While the platform on which my website is built was not disclosed, it is important for the successful candidate to have substantial experience with various platforms.

The interaction with website visitors should be through chat-based messaging. Therefore, proficiency in creating chatbot with engaging and user-friendly interface is crucial.

Ideal skills and experience for this job include:

- In-depth knowledge of chatbot design and development
- Familiarity with customer service techniques and principles
- Knowledge of AI-driven product recommendation algorithms
- Experience in integrating chatbots into different website platforms.
-Expertise in LLM and NLP