Enterprise Network Administration and Support

Onsite Full Time Role - Brno, Czech Republic

Core Responsibilities-
Configure, troubleshoot, and support enterprise network environments
Routing
Switching
Security
DNS / DHCP / IPAM
Advanced Troubleshooting (L3 Level)-
Handle complex network incidents and escalations
Perform root cause analysis
Work on high-priority / critical issues under SLA
Network Operations & Changes-
Perform install / decommission / modify network devices remotely
Support:
Incidents
Service Requests
Change Requests
Project / complex changes
Coordination-
Coordinate with:
Field engineers (onsite teams)
Customer architects
Vendors and internal teams
Execute multi-phase network changes
Network Technologies Involved-
LAN / WLAN
MPLS
VPN (IPSEC / GRE)
Routing protocols:
OSPF
BGP
EIGRP
Security-
Support firewall and security incidents
Work with platforms like:
Palo Alto
Zscaler
Huawei
Documentation & Governance-
Maintain:
Network inventory
Configuration documentation
Operational records
Customer Interaction-
Join technical bridges / war rooms
Communicate with customers during critical incidents