Technical support

We are looking for Technical support with the below requirements.

Working Knowledge of the following:
 Experience 5 - 15 years
 Microsoft Windows 10,11, 2012, 2016 Active Directory, DNS, WINS, DHCP
 Strong understanding of cloud technologies - Office 365, Azure & AWS
 Cisco iOS, Palo Alto and networking tools and concepts, TCP/IP fundamentals
 Firm understanding of Windows Server, Microsoft services, and backup/recovery technologies
 Understanding of network concepts in the virtualized environment (VMware and Hyper V)
 Strong Ability to troubleshoot large multi-vendor networks
 Effective communicator both verbal and written
 Rises to the challenge when working under pressure
 Ability to break complex issues down into management elements
Experience working in a Network Operations Center is considered an asset
ITIL Foundation v3 or later accreditation preferred.
 Fluency in English is a Must.
 Egyptians only