Mikrotik Router Issues - Expert Needed

I am looking for someone who has a lot of experience with Mikrotik Routers and Switches, preferably be certified as well. We have an issue with slow speeds, lots of RX drops, packet loss and also need help with possibly setting up a rule that bypasses fasttrack for IPsec connections. But I doubt we will need to do this if we can get the other issues fixed. We have a Mikrotik router that uplinks to our datacenter. The router connects to our Mikrotik switch and connects to all of our dedicated servers. Be sure to mention "I read this" so I know your proposal/bid was not automated or written by AI.