Level 3 - Experienced Systems Administrator

Job ID: 36093430

Budget: $25 – $50 USD

We are a steadily growing IT Managed Services Provider looking for long term employees.

We are looking for a reliable, well-rounded Systems Admin to support our clients with remote and onsite support. The primary job function are systems and end user support for Windows, Apple, and Virtualized environments. This position is responsible for managing and maintaining our end client’s networks. Delivering operational excellence and ensuring client satisfaction are essential to success in this role.

Systems Admin Duties:

Respond promptly to support requests from clients and internal staff regarding system support, applications support, connectivity issues, software installations, upgrades, etc. and resolves issues to minimize downtime within mission critical systems
Perform the administrative activities associated with maintaining Windows 11/2012/2016/2019 servers and PC's, Active Directory, phone systems as well as mobile email support
Conducting monthly Preventative Maintenance for the network, Windows 11/2012/2016/2019, and 3rd party software
Monitoring system and network components, analyzing performance, examine event logs, and check system backup logs


Responsibilities:

Test / troubleshoot unknown networking problems
Perform troubleshooting to diagnose and resolve problems (repair/replace parts, debugging etc.)
Set up workstations
Install & configure hardware and networking devices including terminals, handhelds, printers, and other peripherals.
Install and configure software and functions according to request and specifications
Maintain records/logs of repairs and fixes and maintenance schedules
Set up computer network infrastructure and hardware (ex. CAT 5e, terminate ethernet cables and install Routers, Switches, and access points)


Basic Position Requirements:

Minimum of 5 years experience in IT Required
Able to work Full Time between the hours M-F 8:30am-5:30pm.
Uniformed Polo & Casual Professional Attire
Driver's License & Reliable Transportation to and from work & service calls
This role will require travel within your local area


Bonus Skills:

Basic Required IT Knowledge and Achievements
A+, Network+, or higher Certification
Microsoft Certified System Engineer (MCSA) is preferred
MSP experience is preferred
Networking knowledge is a plus
Experience with Providing IT Services to clients on-site & remotely
Monitoring, Maintaining, Repairing & Supporting Computers, printers, servers, network devices etc.
Experience in managing Microsoft Server Operating Systems and Networks
Experience with all Microsoft Workstation Operating Systems and Applications
Experience with virtual environments
Attention to detail, confidence & self-motivated
Providing excellent Customer service including follow ups & reminders
Offering a solution for each of the clients needs
Ability to document issues using a ticketing system
Good diagnostic and problem-solving skills in a timely manner
Good listening and communications skills, both verbal and written.
Outstanding organizational and time-management skills
Dependable with a great attitude is a must!!!