Infrastructure Design
Budget: $15 – $25 USD
Provide tier-1 operational support to resolve critical business issues that require deep network troubleshooting techniques and performance analysis.
Network Infrastructure support solves complex issues and suggests design modifications as appropriate.
Ensure SLAs are met - Responsible for performance analysis, proactive troubleshooting, and capacity planning for the network platforms.
Perform monitoring and maintenance of the overall environment.
Perform change controls. Update process documentation.
Participate in troubleshooting, capacity planning, and analysis, performance analysis & Root Cause Analysis.
Communicate with stakeholders regarding system issues and particulars.
Automate operational tasks to make processes simpler and more robust.
Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
Manage network service providers and matrixed resources.
Refresh heat maps and operations plans for campus networks, and all WAN, LAN, and WLAN connectivity.
Monitor and analyse statistical data to develop improvement plans for network and application performance.
Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth.
Network Infrastructure support solves complex issues and suggests design modifications as appropriate.
Ensure SLAs are met - Responsible for performance analysis, proactive troubleshooting, and capacity planning for the network platforms.
Perform monitoring and maintenance of the overall environment.
Perform change controls. Update process documentation.
Participate in troubleshooting, capacity planning, and analysis, performance analysis & Root Cause Analysis.
Communicate with stakeholders regarding system issues and particulars.
Automate operational tasks to make processes simpler and more robust.
Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
Manage network service providers and matrixed resources.
Refresh heat maps and operations plans for campus networks, and all WAN, LAN, and WLAN connectivity.
Monitor and analyse statistical data to develop improvement plans for network and application performance.
Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth.