Hyperoptic Connectivity Issue Repair
Budget: £20 – £250 GBP
I've been experiencing connectivity problems with my Hyperoptic service for 3 days now. Despite trying some troubleshooting steps such as restarting the router and checking cables and connections, the issue persists. I've also reached out to Hyperoptic support, but the problem remains unresolved.
I'm looking for a professional with experience in dealing with Hyperoptic services to assist in diagnosing and repairing this connectivity issue.
The alarm box is red and even though the brandband light on the router is green the internet light is red. Everyone else in my building has internet and Hyperoptic think it’s something wrong with the fibre cable. I bought a cable on Amazon to try replace it but still no luck. They have said they can’t get an engineer out until Thursday but I need the internet for my work now. Any help appreciated
I'm looking for a professional with experience in dealing with Hyperoptic services to assist in diagnosing and repairing this connectivity issue.
The alarm box is red and even though the brandband light on the router is green the internet light is red. Everyone else in my building has internet and Hyperoptic think it’s something wrong with the fibre cable. I bought a cable on Amazon to try replace it but still no luck. They have said they can’t get an engineer out until Thursday but I need the internet for my work now. Any help appreciated