IT Freelancer Desktop Support

Planned, set up, and maintained computer systems and networks for various companies. Traveled to customer locations to resolve software and hardware issues to optimize the performance of IT infrastructure.
• Reduced technical incidents through meticulous cable management, preventive security measures, and scheduled preventive maintenance.
• Acted on requests for IT support issues including email setup, control panel configurations, server, and various technical equipment.
• Provided help desk support, consultation, and technical training on hardware and software to end-users.
• Performed installation and repair of CCTV most methodically and efficiently.