AI Voice Agent with VICIdial
Budget: ₹10,000 – ₹30,000 INR
I need a fully-functional outbound voice agent that plugs straight into my VICIdial / GoAutoDial stack (Asterisk) and dials our UK leads through the SIP trunk we already use. Once connected, the bot must carry the entire conversation in a friendly, relaxed tone—answering common questions, keeping to our compliance wording, then moving naturally into a soft-close or handing the call over to a live agent when the prospect is ready.
Key things I will be testing for: extremely low latency between speech-to-text, LLM response and text-to-speech; barge-in so the prospect can interrupt without awkward pauses; sentiment and intent tracking so the call flows feel human; and a clean handoff of every outcome, recording and transcript back into VICIdial and our CRM.
Deliverables I expect
• End-to-end integration wizard or script that registers the bot as a campaign inside VICIdial/GoAutoDial using my existing VoIP credentials.
• A configurable conversation flow driven by an LLM (open source or commercial is fine) with TTS/STT that sounds natural to a UK audience.
• Callback to the dialer on every disposition—soft-closed sale, live transfer, callback request, not interested, etc.—along with sentiment score and full call transcript in plain text.
• Documentation good enough for my tech team to tweak prompts or swap the compliance script without coming back to you.
I will provide the exact compliance wording, transfer numbers and success criteria once we start. If you already have experience embedding AI voice apps inside Asterisk or VICIdial, please share a quick demo or case study so I can hear the latency and voice quality.
Key things I will be testing for: extremely low latency between speech-to-text, LLM response and text-to-speech; barge-in so the prospect can interrupt without awkward pauses; sentiment and intent tracking so the call flows feel human; and a clean handoff of every outcome, recording and transcript back into VICIdial and our CRM.
Deliverables I expect
• End-to-end integration wizard or script that registers the bot as a campaign inside VICIdial/GoAutoDial using my existing VoIP credentials.
• A configurable conversation flow driven by an LLM (open source or commercial is fine) with TTS/STT that sounds natural to a UK audience.
• Callback to the dialer on every disposition—soft-closed sale, live transfer, callback request, not interested, etc.—along with sentiment score and full call transcript in plain text.
• Documentation good enough for my tech team to tweak prompts or swap the compliance script without coming back to you.
I will provide the exact compliance wording, transfer numbers and success criteria once we start. If you already have experience embedding AI voice apps inside Asterisk or VICIdial, please share a quick demo or case study so I can hear the latency and voice quality.