High Precision Arabic Call Center AI Agent Creation and Training

I'm in need of a professional who can build and train an Arabic AI agent for our call center that will operate primarily through the telephone system using the best and most updated AI stack technology. The task will encompass the following:

- Developing an AI capable of answering customer inquiries, handling complaints, providing information on products/services, and accessing customers' profiles with their permission to achieve their requests, the ability to propose similar alternatives upon the unavailability of specific products/services, the ability to market and sell products/services successfully while keeping high customer satisfaction.
- Ensuring that the AI agent can seamlessly escalate complex queries to human agents when necessary without causing delays or confusion in the conversation.

The paramount goal is to achieve a precision rate of over 98% in automating the aforementioned functions in different accents.

Ideal Skills and Experience:
- Proven experience in creating AI models, particularly for customer service interactions.
- Proficiency in Arabic is essential given the nature of the project.
- Strong background in Natural Language Processing (NLP) is a must.
- Prior work in integrating AI agents into the telephone system would be a significant advantage.

Your successful delivery on this project will not only ensure the efficiency of our call center, but also enhance customer experience and satisfaction.